We hope that you are all well, happy, and healthy. We are reopening June 15th at 8 am.
It is critical you read this entire email for important information regarding your dental appointments. While many things have changed, one thing remains the same: our office’s commitment to your safety.
Many of you have contacted us over the last few weeks to check-in and to schedule your appointments, and we are happy to say we now set to start scheduling you! The College of Dental Surgeons of BC has released guidelines for our return, and we have everything in place to start seeing you again.
There are some changes in place to ensure the safety of all patients and team members and we ask for your cooperation and patience as we implement the following protocols to minimize the risk of COVID-19 transmission.
**If you have an appointment booked after June 14th and you have not heard from us, please contact us to confirm before coming in **
We will be implementing the following:
If you are sick or unwell, please do not come to the office. Please only book or rebook your appointment after you have been symptom-free for 14 days.
There will be a pre-screening patient questionnaire emailed to youor done over the phone 1 day prior to your appointment and then again in person at the office. Please bring this form filled out to your appointment or email it back to us.
Upon arrival, your temperature will be taken.
Please wear a mask to the office and keep the mask on until you are in the treatment room.
Upon entering the office please use the hand sanitizer at the front door and please use it again when leaving. After hand sanitizing, we ask that you do not touch your phone, purse, or any other objects you may have.
When your treatment is complete please put your mask back on and proceed to the front desk to check out. Your next appointment will be made, and payment will be taken.
Social distancing within the office - Please understand the importance of coming alone, or having your companion or driver wait for you in the car; extra people in the office compromises everyone. Please arrive to the office ONLY5 minutes before the start of your appointment time. This will allow us to stagger patient arrival and limit the number of people in the office.
We will be triaging emergency and urgent needs first. During this time, we ask for your understanding and patience as we rework the schedule. We have a backlog of emails and voicemails from the last 12 weeks. We will get to you we promise.
We are so excited to be up and running and seeing you in our office. We have missed all our patients greatly.
Please feel free to call us at 604-261-8262 or email email@example.com at your convenience to schedule your appointment.
In the meantime, stay safe and healthy.
Dr. Wise, Dr. Kang, Dr. Shao, and team the at Wise Dental Centre
Thank you from all of us at Wise Dental Center!
Monday to Thursday: 8:00AM - 5:00PM
Friday: 8:00AM - 2:00PM