The Connections Training Program is an in-house Customer Service Training Program that provides CSUMB staff employees with the opportunity to learn how to positively influence student retention through your daily “connections” with students, co-workers, and other employees.
CONNECTIONS consists of a series of three training sessions
, each two hours in length, held once a month over a three-month period. This is a certificate program, and participants are expected to attend all sessions. A Certificate of Completion is awarded to those who complete the training.
We have scheduled one workshop series this summer (held in Admin Building 1 Conference Room):
Series E – Thursday Mornings, June 30, July 21, and August 18, 2016 from 9:00 – 11:00 a.m.
for the series, please send an email to Ben Boish at email@example.com.