Queensland's CALD COVID response
Lets get it right in practice

A Webinar for General Practice
Queensland PHNs webinar: COVID update for General Practice #7

Thursday May 26th, 2022 
6:30pm - 8:00pm (AEST)
GPs and general practice staff are invited to join a facilitated hypothetical, exploring the challenges that people from culturally and linguistically diverse (CALD) communities, including refugees and migrant workers, are facing during the pandemic. 

With support from the Refugee Health Network Queensland and Queensland Health, we'll follow the COVID journey of two patients from both urban and regional areas. The hypothetical will address: 

  • The challenges that face CALD individuals and communities when accessing healthcare, such as language barriers, cultural differences, transport and travel, or health literacy 

  • How to record immunisation status and claim vaccination payment for non-Medicare card holders 

  • Tools and resources that GPs, nurses and practice managers can use when treating patients who require translation and interpretation services 

  • Lived experience input from CALD community members to help practices engage more effectively with a broader group of patients 

  • The unique needs of CALD patients in urban and regional/remote communities. 

    This webinar is a statewide webinar coordinated by Queensland's PHNs.
    Questions may be submitted in advance. Please email your questions to for discussion on the night (time permitting). 


Dr Jon Harper, GP Liaison Officer, Central Queensland, Wide Bay, Sunshine Coast PHN

  • Dr Rachel Claydon - GP Fellow at Refugee Health Network QLD (RHNQ)
  • Meryl Jones - Nurse Unit Manager for the Mater Refugee Health Service
  • Grace Edward - Partnerships and Community Engagement Coordinator, CALD COVID-19 Health (RHNQ)
  • Fabiola Bran - Practice Manager at Inala Primary Care
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