News from The Refugee Health Network Queensland
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In this Issue... Ed#29 (May, 2019)



Friday, June 21st, 2019
State Library, Brisbane

New Welcome Poster available for clinics

The Refugee Health Network Qld has developed a poster that conveys the message that care is provided for everyone, regardless of their differences. It is  written in 8 languages and includes 4 flags (the Aboriginal, Torres Strait Islander, Australian and LGBTIQ flags). This poster can be displayed at clinics and hospitals to ensure all patients feel welcomed.

Download A3 version and print it here. 

Somali Women's Association of Qld (SWAQ) Showcase their achievements

SWAQ was established in Feb 2004 and currently has over 500 members.  Their aim is to support the welfare of Somali women and their families by promoting education and empowerment. 
A night of cultural showcase and celebration of achievements was held on April 26th at Acacia Ridge. The evening included guest speaker presentations, cultural dance, poetry and food. For more information about SWAQ see their Facebook page here. 


New Resources about NDIS

National Disability Insurance Agency (NDIA) has released new resources to enhance the experience of participants and their carers from Culturally and Linguistically Diverse (CALD) backgrounds.

 ·       A Participant Fact Sheet that has been translated into 12 Languages to provide information for people with disability who need language interpreting services. This information details how to access language interpreting services throughout the NDIS pathway from calling the National Call Centre to implementing an NDIS plan.

Instructions for registered NDIS provider on how to create a TIS National account so that the participant or the NDIS plan is not charged for interpreting services and the NDIA can accept this charge on the participants behalf.

·       An internal practice guide informing NDIS staff and partners of best practice approaches for service delivery staff working with interpreters. This guide highlights the importance of booking an on-site interpreter to join face to face meetings where possible, while using phone based interpreting for shorter, simple conversations. The guide encourages staff to provide pre-booked interpreters with the NDIS Glossary (in-language when available). Interpreters should be given the opportunity to upskill and understand NDIS terminology. Staff are also encouraged to explain key terms such as ‘goal’ and ‘plan’ to participants in meetings so the explanation can be verbally communicated through interpreters to participants from CALD backgrounds.

Competency Framework finalised

Culturally Responsive Clinical Practice: Working with People from Migrant and Refugee Backgrounds: Competency Standards Framework for Clinicians, January 2019 / Migrant & Refugee Women's Health Partnership. - Canberra: Migration Council Australia, 2019. Download it here.

Download the Refugee Health Resource Folders for Clinicians and GP Administration here.
If you are a GP Practice interested in receiving hard copy Refugee Health folders, contact your local PHN or
Translated Resources for Patients

Gambling Awareness

Multicultural Centre for Women's Health has worked in collaboration with community organisations in Victoria, project partners and the Victorian Responsible Gambling Foundation to produce five new factsheets to raise awareness about gambling and potential harms related to gambling and gaming. Available in Assyrian, Dari, Hazaragi, Punjabi,Tamil and Easy English. See them all here.

New resources from Ethnic Communities Council of Queensland (ECCQ)

ECCQ is continuing its’ work within the culturally and linguistically diverse (CALD) populations in Queensland and the Hepatitis, HIV/AIDS and Sexual Health Program.

They have launched a new resource called ‘Let’s Talk About It…’, a comprehensive information source written in plain English addressing Hepatitis, HIV and Sexually Transmissible Infections (STIs).

All written translated resources can be downloaded from the ECCQ website or be ordered by completing the resource order form online.

All resources and services provided by the Hepatitis, HIV/AIDS and Sexual Health Program including Fibroscan procedures, education sessions and client support services provided by our trained Bi-Lingual Community Health Workers are FREE. Funding for this Program is provided by Queensland Health.

Education Opportunities

National Unity in Diversity Conference

25th - 26th July 2019 Brisbane, Australia

The theme of the conference is ‘Unity In Diversity’ and through this lens, we seek to investigate concepts of resilience, inclusion, identity, multiculturalism, gender equality, community building, and Indigenous sovereignty.  More information and register here.

Understanding The Asylum Seeker Experience In The Current Context

Thursday 23rd of  May 2019 from 9:30am to 2:30pm. 
Registration here  
It is prerequisite that all participants attending QPASTT PD Training Calendar Workshops have completed the ‘Online Introduction to the Refugee and Settlement Experience’.
Register for the Online Workshop here 
For further information contact


Brisbane North Event

  • Tuesday 28 May 2019 6.00 pm - 8:30 pm
  • Kedron Wavell Services Club, 21 Kittyhawk Drive, Chermside
Download the Flyer

Brisbane South Event

  • Wed., 29 May 2019, 6:00 pm – 8:30 pm 
  • The Glen Hotel, 24 Gaskell Street, Eight Mile Plains, QLD 4113
  • Brisbane South PHN event- Download the Flyer

Click here for more information and register.

Dates Tuesday June 18th 2019
Time 8:30am - 4.30pm
Cost $30 one-off special price
More information here.

Free training for interpreters in sexual violence support settings

Saturday, 25 May 2019, 9.30am - 2.00pm 
Interpreters need education and support to become familiar with the language, reporting process, services, and impact of sexual violence on victims and their families. 

This workshop will enhance interpreters’ knowledge about sexual violence. Attendees will increase their skills when providing services for people affected by sexual violence, and cover applying ethical principles. Interpreters will be able to claim 10 PD points for this workshop. 

Places are limited. Email by Friday 10 May 2019
Venue: TBC, Brisbane, QLD
Cost: Free
More info here.

Working Effectively with Interpreters - Gold Coast

Monday 27th May, 2.30pm - 4.30pm @ MCCGC
Multicultural Advisory Service will provide strategies on effective use of interpreters. Contact Annalise Webb to register.

Adverse childhood experiences: Working together to improve lifelong outcomes

Date : Wednesday 29th May, 2019
Time: 9:15 am to 1:30 pm (registration from 8:45 am)
Venue: Auditorium, Level 7, Queensland Children’s Hospital
501 Stanley Street, South Brisbane
Cost : Free – morning tea provided
More information here.

Click here to register:

More information, contact Donna Baines-Faye: 07 3004 6941

Upcoming Events


5pm, South Bank Parklands, Brisbane
The 12th annual LUMINOUS Lantern Parade celebrates Queensland Week by highlighting the strength of our cultural diversity, our heritage and our people, giving us all the opportunity to say “Welcome!” to our newest Australians. This free event unites government, community leaders, multicultural communities and all Queenslanders. Read more about the Parade here.

Stallholder EOI at Multicultural Festival

Inala Multicultural Youth Festival (previously known as Inala Multicultural Youth Day) is being planned for Tuesday July 2nd

The day includes an indoor area for stallholders, providing organisations with a great opportunity to promote their services to families, young people and the general community from Inala and surrounds. There is no fee for not-for-profit, government or local councils. A $100 fee applies for private organisations.

To express your interest in holding a stall go to Please submit your EOI by close of business June 10th.

Community Events

English Conversation Club

Please come and join the thriving club that meets at Multicultural Community Centre every Thursday from 10.00am to 12.00pm. Club members are mostly new migrants who cherish the opportunity to learn and practise conversing in English at 23 Foster Street, Newmarket.

These fun-filled classes are led by our dedicated team of volunteers -  Evelyn Wong, Evelyn Kuan, Lisa Ho, Kim Bott, Debra Chen, Micheal Chung and Daniel Murphy and coordinated by Sylvia Yap, Sylvia Tiong and Janis Maino. More volunteers and club members are welcomed. 

For further information, please contact MCC at 07 32571868. 

Compassionate Community Conversation Free Morning Tea - Brisbane South by Palliative Care Qld

You're invited to join the conversation to discuss how we can build a compassionate community in Brisbane South.

Compassionate communities are communities with networks of support for their local community members who are experiencing loss, ageing, dying and grief.

  • Mon., 20 May 2019 10:30 am – 12:30 pm
  • Diggers Services Club, Logan Central, QLD 4114
  • More information here.

Employment Opportunities

Sessional GPs WANTED at Mater Refugee Complex Care Clinic

MRCCC provides short term specialised primary care to people from refugee backgrounds with complex health needs and ongoing care to Medicare ineligible asylum seekers.

The South Brisbane based clinic is currently looking to recruit General Practitioners with an interest in caring for refugees and asylum seekers to work on a sessional basis. The work is funded through Medicare when the patient is eligible. This is a unique opportunity for practitioners to work in a fully supported refugee focused environment with nursing and administrative staff that have a wealth of experience in delivering effective care to refugees. We offer longer appointments with pre-booked accredited interpreters to all patients. If you are interested in working with refugees and asylum seekers or would like further information please contact Dr Rebecca Farley, Senior Medical Officer or Meryl Jones, Nurse Unit Manager by telephone 07 3163 2880 or by email at

The Team Leader Consultation Liaison and Psychiatry Services (CLPS)

Based in the Academic Clinical Unit (ACU) the role is responsible for the operational effectiveness of CLPS services within Metro South Hospital and Health Service.
Temporary Full time position (up to 6 months)
Download more information here or contact: Dr John O’Callaghan (07) 3176 2831

Latest Research

Community engagement with refugee-background communities around health: the experience of the Group of 11

Paula Peterson , Samira Ali , Alie Kenneh and Ally Wakefield 
Mater Misericordiae Brisbane Ltd, Mater Centre for Integrated Care and Innovation, Raymond Terrace, South Brisbane, Qld 4101, Australia.

Australian Journal of Primary Health 25(2) 113-117 16 April 2019
Read the Abstract here (available for purchase)

Accessing and Participating in the National Disability Insurance Scheme (NDIS): Views and Experiences of Culturally and Linguistically Diverse (CALD) communities / Thushara Senaratna, Ayah Wehbe, Charlotte Smedley, Sydney: Advance Diversity Services, 2018 Read the full report here.

Opportunity to shape Action Plan with research on Dementia and CALD Communities

With one in three older people being from a CALD background, Australia is both an increasingly ageing and multicultural nation. However, the underrepresentation, and at times exclusion, of CALD communities from research is a fundamental gap that characterizes most Australian research on, and beyond, dementia.

Consequently, many research findings translated into clinical practice and social policy are culturally inappropriate, disregard differences across Australia’s multicultural groups, and perpetuate social inequalities.
The National Ageing Research Institute (NARI) has partnered with the NHMRC National Institute for Dementia Research (NNIDR) to develop an Action Plan to address this issue. They would like to hear especially from health and ageing service providers to inform this Action Plan, as well as from researchers, clinicians and interested members of the public.
We invite you to share your views with us in this short survey – your contribution is greatly appreciated.
More information on the Action Plan is available on the NNIDR website.

Members of the Group of 11 (Mater Refugee Health Advisory Group) were consulted by the National Ageing Research Institute

Service Showcase

Ethni - A social enterprise celebrating cultural diversity through fun and creative experiences for children and young people.

Ethni offer programs for parties, workshops and school programs. They do this by training young women from culturally diverse backgrounds as facilitators and giving them a platform to share their culture and stories with the community, while at the same time gaining crucial training, mentoring and employment. 

We invite you to join Ethni and support our vision for a world where young women can thrive while sharing and celebrating their unique cultural identities! If you have children, you might like to check out our Cultural Kids Party entertainment for their next birthday party or one of our upcoming holidays workshops. You can learn more on their website: 

Facebook and Instagram: @ethni.aus

From the Regions


Toowoomba Council invites CALD communities to speak up in planning

Toowoomba Regional Council is developing a new Sport, Active Recreation and Healthy Living Plan to guide Council actions in this important area in the short to mid-term future.  Council has engaged Otium Planning Group to provide expert advice and assistance to develop the Plan.

The SARHL Plan will identify key priorities and investigate how Council provides for and manages sport, active recreation and healthy living opportunities and what services are important to the community. 

Council is inviting you to participate in an Culturally and Linguistically Diverse (CALD) Communities workshop on Friday 17th May, commencing 10am.  The workshop will be held at the Level 3 Seminar Room, Toowoomba City Library (cnr Victoria & Herries Sts).

Contact Jason Leslie, Director, Otium Planning Group on 0437 334 375 or Melinda Covey-Hansen, Coordinator Healthy Living, Sport & Active Recreation, Toowoomba Regional Council on 4688 6282. 

Gold Coast

Be.Well - Women edition

Women in the community are invited to a free health and well-being group to support social and emotional wellness: Practical ideas for managing stress; Self care; Positive relationships; Connecting with my community.
  • FREE 5 weeks program commencing on 15/05/2019
  • Every Wednesday from 9:30am to 11:30am.
  • Women’s Space @ Labrador, 57 Billington st, Labrador.
  • Light lunch included.
Please contact Kristie on to book your place.
Keep up to date with all things Multicultural in the Gold Coast region - Become a member of the Multicultural Communities Council Gold Coast Ltd  or subscribe to their newsletter here

Bits n Pieces

Nujeen Mustafa

Nujeen is a powerful advocate for refugee youth having spoken at a number of high profile conferences including a UNHCR Age, Gender and Diversity event at Le Palais Des Nations in Geneva, and international TEDx events in the UK and Iraq. Watch her speak here.

Our Politicians Have Taken Us To a Very Dark Place - Election Special

Watch the interview with Julian Burnside here

Maximising Human Capital in Newly Arrived Australians

Settlement Council of Australia April newsletter highlights Recognising Overseas Skills and Qualifications. Read the newsletter here. Read the NEW REPORT here.

Refugee settlement at Nhill – ten years on

Read the story here

Song of Thanks in Cairns

Centacare Multicultural Services has been working with an inspiring group of culturally and linguistically diverse (CALD) young people at Trinity Bay State High School through the Story Beats project.

With support from local musician Emmaline Anderson, students wrote a song of thanks to their families, expressing their appreciation as well as their hopes and dreams. Watch the video here.

This E-Newsletter provides a regular forum to share news, resources and information to support practitioners, build capacity and partnerships to improve the health and wellbeing of people from refugee backgrounds. 

It is collated and distributed by the Refugee Health Network Queensland and supported by 
Mater and the Queensland Government.

Contributions about Refugee Health to this E-Newsletter and feedback are welcome. 

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