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Newsletter – April 29, 2021

DG as a Service Can
Be a Game Changer

Kelle O'Neal of First San Francisco Partners What’s the difference between data governance as a program and data governance as a service? A paradigm shift.

Similar to HR and Finance, data governance can benefit from a shared services approach. As horizontal functions, HR, Finance, Facilities Management and the like, create company-wide guidelines and expectations for employees to understand, align with and use. These shared services are embedded into key processes and the collective culture, successfully enabling them to accomplish their mandates and objectives through the participation of others.​

At its core, data governance sets an organization’s “data rules of the road” — aimed at ensuring the enterprise has reliable and consistent data sets to assess performance and enable intelligent decision-making. But even in a small organization, it would be impossible for governance to create or manage all of the data. By adopting a shared services approach, data governance can enable the organization to govern the data on its own with actionable templates, standards, tools, systems and expertise to support the data lifecycle and facilitate ongoing consistency.

Data governance as a service can bring data management capabilities to the forefront to help cross-functional stakeholders achieve their goals in a coordinated way​. To kickstart a transformational shift, consider championing the “service, not a project or program” idea by emphasizing that data governance is available to support and optimize their data activities. Even though the business “owns” the data, governance is there to boost and accelerate their data work with skilled people, reusable processes and standard tools.

Is your organization leveraging data governance as an enterprise-wide service? Why or why not? I’d love to hear your perspective.


Kelle O'Neal
Turn Arguments About Data Into Agreement

Four Guiding Principles for Resolving Data ConflictsResolving data definition conflicts is a high-value activity for any organization. Data governance professionals are uniquely qualified to facilitate resolution activities. But where and how do you begin?

FSFP's principal consultant Gretchen Burnham calls resolving data conflicts "messy but essential work." In Four Guiding Principles for Resolving Data Conflicts, she shares her favorite approaches that include how to keep the focus on data and a conversation-starter to question the status quo.
Guiding Principles to Resolve Data Conflicts
Value of Mentoring From
Both Sides of the Table

Mentors: Be One, Get One, Thank OneIf 2021 was your year to find a mentor — or be one for someone — here's some good news: You have eight more months to make it happen!

For inspiration and thoughts on all things mentoring, read Kelle's article, Mentors: Be One, Get One, Thank One, to learn about her experiences being mentored over the years and how she gets support today.
Mentors: Be One, Get One, Thank One
How to Overcome Resistance
to New Technologies

Manage Resistance to Collibra AdoptionResistance in the workplace is a normal reaction to change — for example, when your organization moves to a new technology — but it can be planned for and managed.

Resistance can occur throughout implementation and managing it takes time, energy and resources. In Manage Resistance to Collibra Adoption, FSFP's senior consultant Becky Lyons outlines a three-step action plan that helps you identify the issues people are having, address the problems you hear about, know how to communicate and follow through with solutions.

Manage Resistance to Collibra Adoption
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