Business owner Neil, feels that the progression of the business is to offer customers what they would like. By listening to their comments he feels it is now the right time to be focusing towards other developments to secure the future of Stourbridge Automotive Ltd.
“My main aim for 2017 is to look at new ideas and new products; but not losing site of our customer service, which is something we have built this business on” remarked Neil.
Previously, he worked with BMW main dealerships for most of his career. Rowland has been with Stourbridge Automotive Ltd since October 2013.
His role has grown with the business, initially being Neil’s ‘right hand man’ his progression to Service Manager was an easy decision to make for Neil, as he deals with daily aspects of the business and often customers ask to speak to Rowland.