Operating Partner #211

Happy Thursday <<First Name>>

Sorry for the lack of OP’s over the past few weeks: I’ve been traveling with my family out of the country. We had a great time, and most importantly, I was primarily offline except for browsing the web for some sports cards and answering work emails in the morning and evening.

On the trip, I heard Dual Session’s Let Her Go (link to YouTube), initially sung by Passenger while on a date night with Sherri. I shazammed it - and have been listening to it ever since. I’ve also been super excited for the OAR/Dispatch Summer Tour and listened to the Live Madison Square Garden version of City on Down and About Mr. Brown. The energy of OAR, the catch and riffs of the songs, and the crowd are epic. Love it.

I came back and pretty much immediately hopped on a train to New York to visit a sick friend who I grew up with. Even for an hour, being with him was incredible, and I even got him to smile. Times like these put life in perspective and what is essential shines through.

I then flew down to Dallas for 48 hours with one of my portfolio companies and participated in e-commerce and ERP meetings. We are on the precipice of something incredible, and now it’s time to get it over the line. As I write this, I’m flying back to Boston… hopefully no more trips in the immediate future as I’ve been back over the past few weeks.

I have not been on Twitter recently but recently came on to see what I’ve been missing. Maybe the Elon Musk news pulled me back on… I saw some great tweets and articles shared by some friends:

My friend Kirby wrote a “What Not To Do List” for entrepreneurs, and it’s pretty solid. And another buddy, Mike, wrote about How Your Worst Executive Is Hiding In Plain Sight with some excellent tips for executives and leaders.

Speaking of Twitter, when I was interviewing at Bain Capital, some members of the technology vertical asked me which company would I buy and why? Back in 2016, I said Twitter. My answer brought Twitter back to developers through APIs and decentralized to open up a flurry of innovation. I was leaving Mozilla/Firefox, which probably influenced my thoughts… 

But if you are a reader of the OP, you know I follow Union Square Ventures very closely. Not only were they super early investors in Twitter, but Albert Wenger wrote about Twitter this week and said it should restore full API access. I feel validated ;)

If you get a chance, check out the above articles.

As always, if you have any questions or comments, please reach out.

Hang With Us - May 12

A few OP's ago, I wrote that tickets were on sale for the Silicon Alley Tennis Invitational, a New York-based tennis tournament + networking event. This is part of Silicon Alley Sports, a group that I founded almost 19 years ago, which comes together each year to play sports and do good.

This year, we will be taking to the courts of the USTA Billie Jean King National Tennis Center in Flushing, Queens, the home of the US Open. 

While we sold out our player tickets rather quickly, I have posted some spectator tickets which allow you to join us for the day, have lunch, network, and hang out. We don't have a ton of spectators, but it's a fun way to escape the hustle for a day and enjoy some outdoor time and a nice bbq lunch. Spectators will join us from 11-3p EST and witness the tournament and hang with all of us for lunch, etc. It's not a long day, but it's a fun one. If interested, ping me or pick up a spectator ticket here.

Jobs From the OP Community

From time to time, I publish jobs across the OP community and within my portfolio in this newsletter. If you have a job/role that you want to promote, please send me a paragraph such as the ones below.  I do not charge for promoting jobs in the newsletter but they must be relevant to this community. I reserve all rights (s) to approve/publish jobs. 

Retention Marketing Manager. Bobs Discount Furniture. In this role, you’ll be responsible for managing our retention practice at Bob’s, delivering data-driven growth, enhancing our customer data & delivering messages across all CRM channels. Reporting to our Director of Customer Relationship Management, you’ll help drive loyalty and advocacy for our fast-growing business to drive metrics, including repeat purchase and lifetime value (LTV). You’ll utilize our Customer Data Platform (CDP), modern marketing automation SaaS partners, and best practices to help identify, socialize, and employ insights to improve customer activation.

Global Head of Sales Enablement. Mixpanel. Mixpanel is looking for a Global Head of Sales Enablement to drive the next chapter of explosive growth. You will serve as a critical partner for all of our GTM teams by defining the Sales Enablement strategy, developing/delivering learning interventions and supporting artifacts/materials, facilitating training sessions tailored to our key buyer personas, and providing thought leadership across the organization. You'll also be responsible for identifying opportunities for improvement, building robust processes, and driving transformation through effective change management and communication to the Sales organization.

Landing Page Operations Specialist. Blue Nile. Blue Nile is looking for a rock star landing page expert to join our team. In this role, you would be responsible for designing and building the performance marketing team’s landing pages, to drive millions of dollars of growth through conversion rate improvements. This is a key role for the company. You have the opportunity to make a big difference and be recognized for it.

Senior Director of Americas Marketing. Signifyd. Signifyd is looking for a Senior Director of Americas Marketing to join our Marketing & Alliances team and report to the CMO. You will be in the driver's seat for all marketing in our largest market, overseeing programs and strategy in the pursuit of a qualified pipeline. This is the ultimate finishing school for future CMO roles. Our market (D2C ecommerce) is both broad and deep - we serve a few thousand customers, from startups (with partners like Shopify and BigCommerce) to high-growth brands (Vuori, Rad Power Bikes) to household names (Walmart, Samsung, eBay, etc.). You will have the unique market tailwind and career opportunity of scaling a multi-segment GTM engine. You will lead a team of 6 (growing to 8 in the very near term) to achieve pipeline goals across those segments.

Sr. Product Manager, Collectibles Authentication. eBay. You will be joining as the authentication program manager for collectibles categories on eBay. This brand new business will require project tracking for enhancements and releases, as well as ongoing management of business metrics and performance. You are highly analytical, organized and extremely detail oriented. Weekly status updates, business reporting on metrics, and Gantt charts are all areas you excel and can hit the ground running.

Director of Talent. Loupe. We pride ourselves on making it easy and fun to partake in card collecting. You don’t need to love sports or sports cards to work at Loupe. We only ask that you share our vision of creating a better destination for the community of collectors. Together, we can do better —  and we can make a lot of people happy along the way. As the Director of Talent, you will be the inaugural hire to the people team. Your role is both tactical and strategic, working with leaders across the organization to develop and implement a talent strategy that supports the growth plan of the company. You will lead both talent management and talent acquisition as Loupe continues to grow and scale. 

Product Designer. Dibbs. We are seeking a talented product designer to join our product team. This individual will be accountable for the visual design and user experience of our mobile and web applications. They will partner with product, marketing, and engineering teams to bring designs to life and continue to ideate, prioritize, and problem-solve to drive key results. As part of our team, they will be crafting and articulating the product vision through strong rationale, visualization skills, and intuition. This role will be responsible for all aspects of end-to-end experience design by utilizing flow diagrams, interactive prototypes, high fidelity mockups and ready-for-production designs to illustrate ideas and direction.

Product Manager, Card Development. Fanatics. Fanatics Collectibles is a new company working at the intersection of collectibles and technology. Backed by some of the best investors, sports properties and operators in the world, we are integrating with Fanatics’ global digital sports platform – which includes 900 sports relationships and more than 81 million reachable fans - to reimagine the collectibles business for the 21st century. The Project Manager (PM) is responsible for scheduling and monitoring the development of trading card products. This position interfaces with internal teams and external vendors to ensure the timely execution of all deliverables.

Senior Symfony Software Engineer. BSN Sports. Varsity Brands Innovations department is currently seeking a Senior Symfony Software Engineer to join our growing development team. The Senior Symfony Software Engineer would be responsible for helping to detail systems documentation, architecture, integrations, and API’s. To contribute to the architecture and implementation of multiple Symfony-based custom PHP applications.  Work with business requirements to create Internal back-end development estimates, evaluate external back-end development estimates and Symfony developer skill sets. To help maintain the applications dev ops processes and helping to keep applications current with updates and standards.

Articles To Read

Twitter Locks Down Product Changes After Agreeing to Musk’s Bid (Bloomberg)

From Punchline to Deal In Under 2 Weeks: How Elon Musk Won His Twitter Prize (FT)

Beyond Aggregation: Amazon as a Service (Stratechery)

Some Thoughts on Twitter (Fred Wilson)

Google Posts Slowing Sales Growth (WSJ)

The 5 Best Questions To Ask At The End of the Interview (Fast Company)

Why Really Smart Executives Do Really Stupid Things (WSJ)

Online Privacy Protections Gain Traction With Lawmakers, Tech Industry (WSJ)

The Rundown: Apple’s ATT Privacy Crackdown, a Year On (Digiday)

Why North Carolina Is Becoming the Silicon Valley of the Metaverse (Digiday)

Thank You for Reading

Thanks for reading OP #211. I hope you enjoyed this OP.

Durhamism # 1140: "Go the extra mile. It's never crowded."

Darren / @dherman76
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