Issue 40 | 21 June 2019
The Melting Pot
Change.  Do your staff struggle with it?  Humans are creatures of habit and we prefer to stick with what we know.  This can cause problems when you’re scaling your business. The rapid intensity of change often causes resistance, and negativity can creep in like a disease at the heart of your business.  The solution? Communicate. Communicate. And communicate some more!

The irony is that as a business goes through rapid growth, no-one seems to have the time for communication.  So, when it’s needed most, it’s neglected...
Measuring the Population’s Happiness

This week, Dom is talking to Nic Marks, CEO and Founder of Friday.  Nic set the company up to track employee happiness with the aim of helping businesses build a more positive, productive work culture. A statistician by trade but with a background as a therapist, Nic has spent the last three decades creating a measure of people’s quality of life, including working with the Cameron-Clegg government to measure Gross Domestic Happiness. In just over 6 years, Friday has worked with more than 9,000 teams across 1,000 organisations, measuring and improving happiness at work. 
For his podcast Stories Of Success, Volker Ballueder interviews business leaders and people that are classified as being successful. The focus is on leaders that are either in or from Europe. This podcast is for anyone interested in learning how to be successful and likes to learn from success habits, decisions others made and grow as a person.
Talking About Organizations is a conversational podcast where we talk about one book, journal article or idea per episode and try to understand it, its purpose and its impact. By joining us as we collectively tackle managerial and organizational problems, you get the full benefit of active and organic thinking as opposed to passive receiving that normally accompanies a monologue or a lecture. Subscribe to our feed and begin Talking About Organizations as we take on great management thinkers of past and present!
Is it true that if employees are engaged that they will perform better? Or is it true that if employees perform better they will be more engaged?
Despite all the words we have written about how to make work more fun, we still haven’t found which of these is more true. But what we do know is that everyone wants to perform and, deep down, to excel. Take sports for example. Most of us like to win, and to be part of a winning team. Don’t you?
How to Motivate your Reps (Tips from the State of Sales Performance Survey)
How do you ensure you’re maximizing your sales team’s potential? How do you inspire your team to go above and beyond what they think is possible?
The answers may surprise you.
3 Ways to Create a Culture of Servant Leadership
Servant leadership subscribes to the concept that leaders exist to serve employees and not the other way around. The servant leader, as described by Ken Blanchard, “unleashes the power of people and organizations for the common good.”
Although this philosophy—which has a proven track record of transformation and increased efficacy—can be embraced one manager at a time, creating a culture of servant leadership makes it less of a novelty and more of a standard operating procedure for achieving excellence. Blanchard outlines four key elements for building this culture:
Crucial Conversations: Tools for Talking When Stakes Are High
The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to 1) Prepare for high-stakes situations 2) Transform anger and hurt feelings into powerful dialogue 3) Make it safe to talk about almost anything and 4) Be persuasive, not abrasive.
Change to Strange: Create a Great Organization by Building a Strange Workforce

To achieve sustained competitive advantage, you must create and deliver something that’s valuable, rare, and hard to imitate–and you can’t do that with a run-of-the-mill workforce. Your workforce needs to be strikingly different, obsessively focused on delivering on your unique value proposition. Compared with everyone else’s workforce, your people need to be downright strange!


27th June 2019 - The Learning Collective, The Art of Tricky Conversations,  London

For all those who want to build the confidence to have the conversations that matter.
Creating a brilliant team involves having good conversations – some may be easy, but some may feel a little tough. By putting high performance at the heart of every conversation, discussions become easier and change rapidly follows. 

10th July 2019 - Scaling Up Business Workshop, London

Join Alan Miltz author of MyCashflow Story and Neale Lewis, certified Gazelles International coach on a powerful one day Scaling Up masterclass

24th September 2019 - Scale-up Summit, London

A powerful one day summit designed to provide the very best business education and latest tools to organisations seeking to scale-up fast.  Verne Harnish, author of 'Scaling Up' and 'Mastering the Rockefeller Habits' will be the keynote speaker.

15th - 16th October 2019 - Scale-up Summit, Anaheim, California

This Summit is tailored to business owners interested in growing their companies. Over the course of two days, these scaling executives and their teams will learn from award-winning authors as they reveal their findings for building better leadership, strategy, marketing, sales, operations, and finance.

29th - 30th January 2020 - Velocity², Create and Manage Growth at Scale, London

Velocity² brings together the founders and executive teams of leading scaleups, investors and experts from across Europe for two days of business growth inspiration. 
Dominic Monkhouse
Dominic offers business coaching and management development, strategy planning and organisational change, using tried and tested methods to launch your organisation onto an unparalleled growth trajectory. His programme is a function of his broad experience, his deep expertise and a proven process used by over 2,700 firms
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