CLOC Newsletter | January 2017

Renew Your Membership by January 30th

Free access to CLOC's membership community ends January 30th. The membership site is accessible at and enables CLOC members to connect and collaborate, share best practices, and access the wealth of resources from across the ecosystem.

Be sure to register NOW to continue to access this invaluable resource. 

Completed CLOC Initiatives

January 2017: The CLOC Internship Initiative is excited to announce the publication of an Internship Playbook developed by a collaborative group within the legal ecosystem. 

The playbook is accessible to everyone in the legal ecosystem and posted under Guidelines and Initiatives on our website.

A special thank you to the team that contributed to this initiative including: Ashlee Best, Connie Brenton, Daniel Coll, Lisa Konie, Tom Davidson, Terry Galligan, Sandy MacDonnell, Sarah McCormick, and Sami Najm.

Fall 2016: CLOC released a summary for the role of Legal Operations & Chief of Staff. The summary of key responsibilities is posted under Guidelines and Initiatives

Early Bird Pricing for CLOC Institute Ends Soon

Early bird pricing for the 2017 CLOC Institute ends February 1st. The Institute is May 9-11 at the Bellagio in Las Vegas. It will feature more than 50 content rich sessions and convene the largest gathering of Legal Ops professionals in the world. Register today.

Legal Operations Compensation Survey Coming This Week 

Legal operations is a relatively new discipline and as such we lack quality benchmarks on how different legal operations roles in different industries and locales are compensated.
To address this information vacuum, CLOC will conduct a legal operations compensation survey the week of January 23rd. The survey will be completely anonymous.
Please participate and help us provide you with the information you need to drive compensation conversations and career development decisions thoughtfully.

Atlanta Regional Group Leadership 

Laura Dieudonne

Title: General Manager – Legal Administration
Company: Delta Air Lines, Inc.
Legal Dept Size: 55
Size of Team: 12
Something you are currently working on at work? Performance Evaluations and RFP fee arrangements.
What you like to do for fun? Travel, spending time with family and community relations.

Interesting or fun fact: I have worked over 30 years in the law firm environment in legal administration/human resources and Delta is my first in-house position.

Boston Regional Group Leadership 

Brenda Hansen

Title: Compliance & Legal Operations Lead
Company: Biogen
How did you become involved in legal operations?
I’ve always worked with attorneys. My first job was a receptionist, “girl-Friday” for a law firm in High School. After college I started as a litigation paralegal and realized that I wanted more. That’s when I  began my mentorship with the Office Administrator at the firm. I was eventually promoted to the Office Administrator role and started my career in operations. I find it challenging and rewarding.  

How did you become involved with CLOC?
Several colleagues recommended CLOC as a resource for some benchmarking we were doing in my organization. At the same time, a few vendors I was speaking with also recommended CLOC. Once I looked into it and realized the breadth of professionals in the organization, I was hooked.

Christina Jackson

Title: Legal Operations Specialist, Global Law & Policy for GE
How did you become involved in legal operations? 
I didn’t know it at the time, but looking back, I’ve been working in legal operations almost my entire professional career... I am passionate about utilizing computers to address the mundane, repetitive, and analytical components of the practice of law. My inclinations - to build and apply technology that allows lawyers to actually operate as lawyers - kept pulling me towards what is now known as legal operations, and eventually gave me a name for what I always knew was a better way to practice law. I look forward to the challenge!
How did you become involved with CLOC? 
I heard about CLOC via the industry grapevine and was immediately attracted to the opportunity to learn from and contribute to the development of a group focused on companies, rather than vendors. Connie, Mary, and everyone I’ve met has been so enthusiastic about working together as we build this new industry; I’m looking forward to establishing more contacts nation-wide and in our new Boston group!

Houston Regional Group Leadership 

Vincent Cordo

Title: Global Sourcing Officer
Company: Shell Oil Company
Legal Dept Size: 800+
Size of Team: 5
Something on which you’re currently working? Designing a new AFA tracking system tied to our budgeting, RFP and invoicing systems. We’re also working on QBR heatmaps and executive dashboards.
What you like to do for fun? Family Time, Music, and I am a big time FOODIE!
Interesting or fun fact: I played music for many years.

Charlotte Harris

Title: Manager, Practice Support
Company: Hess Corporation  
Legal Dept Size: 45
Size of Team: 6
Something on which you’re currently working? The largest and most impactful project involves collaborating with IT, Records and other departments to defensibly delete legacy data and to develop processes and procedures to proactively manage data going forward.
What you like to do for fun? Reading and spending time with family, especially the grandkids.
Interesting or fun fact: I am the Chairman of the Board of Keep Magnolia Beautiful. 

Rebecca Purple

Title: Manager – Legal Operations & Administration
Company: CB&I
Legal Dept Size: 120
Size of Team: 6
Something on which you’re currently working? The most impactful thing I’m currently working on is a project to enhance the way we manage major litigation... As part of the project, we have worked with our law firms to agree upon terms that incentivize them based upon efficiency and outcome – not effort. In addition to increasing predictability in outside spend and a stronger partnership with our law firms, we are also expecting first year cost savings to be significant.
What you like to do for fun? I enjoy travelling and love boating and water sports. The very first thing I hope to do when I retire is make the Great Loop in my boat.
Interesting or fun fact: As a child, I spent summers on a small island on that my family originally purchased from the Wangunk Indians. We lived in a cottage with no electricity and spent our days swimming, boating, fishing, and building forts in the woods.

2017 CLOC Scholarship

Through our ongoing effort to engage the Legal Operations ecosystem across the spectrum, we’re elated to announce our second annual CLOC Scholarship. This scholarship is for graduate degree (J.D., MBA, and other) students who are interested in a career in Legal Operations.

The scholarship is a $10,000 award to be given to the most promising candidates whose applications show a genuine interest in a Legal Operations career.

Contact if you have any questions. Online applications will be accepted through March 6, 2017.

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