Client Welcome Packs
I have slowly been handing out client welcome packs, these continue a paper copy of our information & policies, a communication book & envelopes if you have indicated that you wish to pay by cash.
It has been good to see that some clients are using their communication books. It is a great little tool to keep all notes in the one place.
If you have not got your pack, I assure you that it is not far away.