Open Dental User Newsletter  /  April 2019
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Newsletter Contents
Announcements & Helpful Information
Managing Your Patient Accounts Part 1:
All About Claims

In this part 1 post on Managing Patient Accounts, read how to create claims quickly & efficiently, track any follow-ups you’re doing with insurance, and all that comes with handling insurance payments.
4 Key Ingredients in a Successful Treatment Plan
Treatment planning is an essential tool your practice can utilize to clearly communicate treatment needs the doctor has identified for your patients’ optimum dental health. This post looks at 4 key ingredients in a successful treatment plan: a plan presented by your practice, and accepted by your patient.
Tracking Revenue: Reports for Every Stage
As your practice grows, make sure you’re utilizing all the available tools to track and manage your revenue, whether it’s from insurance or patients. This post provides a rundown on the reports in Open Dental that can help at every stage of the revenue cycle.
We have seen a recent increase in Ransomware-related issues for our customers
Ransomware presents a growing threat to your practice. Read this post to learn more about the types of ransomware, its potential impact on your practice, and how to protect your data and reputation against ransomware.
New Feature Highlights
For the full list of new features by version, please visit the versions page in our manual.
Version 18.4 Released as Stable: 25 feature requests implemented.
  See our blog post: Software Update: Stable Version 18.4 Highlights for details, or watch the video below!
Beta Version 19.1
  • Chart module - dynamic layout option
  • Patient dashboard
  • Patient reactivation report
Tips & Tricks
See the latest Tips & Tricks blog post, brought to you by your Open Dental experts. This edition covers how to set up and display production goals, production, and net production in the Appointments Module, and where you should look for the most accurate production numbers.
Follow our blog to be notified when new information is posted!
Highlighted Partners & Supplemental Services
Turn Your Phone Line into a Goldmine with PhoneIQ
Don't answer your practice phone blindly. Read this post and learn how Phone IQ from Practice by Numbers can show you patient and family data at first ring, so your conversations are efficient and productive.
Improve Your Patient Experience with a Streamlined Payment Process
Patients today want almost everything to be easier: it is essential to think of them in even the minor details of office operations. If how you approach payment processing is an afterthought today, insights in this post might leave you thinking differently.
The Wild World of HIPAA
More often than not it’s a simple mistake, rather than malicious intent, that leaks electronic Protected Health Information (ePHI) and ends up costing your practice money, time, and loss of reputation. Read this post for ways leaks can happen, and the steps you can take to prevent them.
Get to Know Us
Featured Team: New Customer On-boarding Coordinators
We are always excited to welcome practices into the Open Dental Software Community. For new customers converting from another practice management software to Open Dental, the highly skilled members of this team are here to make the transition process a successful and fulfilling one!
From left to right:
Madeline, Samantha, and Misty
From left to right:
Micayla, Katrina, and Summer
Dental Trivia
Elephants are huge, majestic animals, and that includes their teeth!
An elephant tooth can be up to eight inches (20 cm) long and weigh eight pounds (3.6 kg)!
Copyright © 2019 Open Dental Software, All rights reserved.

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