Open Dental User Newsletter
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Happy New Year!

2020 CDT Codes are available in versions 19.2.57 or 19.3.36 or greater.

Watch the QuickTip Video: How to Update Your CDT Codes

Newsletter Contents
Announcements & Helpful Information
Your One-Stop Post for Start-of-the-Year (& Year-End) Tasks
Happy 2020! The new year is officially here, and you're off and running. Read this post to get started on the right foot for a great year ahead.
Become a Reports Expert:
Production & Income Report

You’re always in control of your data, and Open Dental gives you many ways to report on it. Read about global options to customize the setup of your reports.
Are you prepared for Windows 7 and Server 2008 End of Life?
Microsoft Windows 7 and Server 2008 reached End of Life on 1/14/2020. Learn what you need to do to minimize disruption and safeguard your data.
Lab Cases in Open Dental
Learn how setting up and using Lab Cases can help you monitor cases as they move through the process and provide visibility to labs attached to planned and scheduled appointments.
The New Patient Checklist & Tools to Simplify the Process
The intake and data entry associated with a new patient can seem daunting. Read this post for a checklist and some tools that will help you streamline the process.
New Feature Highlights
For the full list of new features by version, please visit the versions page in our manual.
Version 19.3 Released as Stable: 15 feature requests implemented.
  See our blog post: Software Update: Stable Version 19.3 Highlights for details, or watch the video below!
In Beta Version 19.4
  • Provider time on appointments can show multiple providers
  • Auto Notes can be exported/imported
  • Set automatic logoff times by user
Tips & Tricks
See the latest Tips & Tricks blog post, brought to you by your Open Dental experts. This edition covers switching back and forth between family member accounts, our favorite drop-down arrow magic, and how to print progress notes for a specific date range.
Follow our blog to receive post updates.
Highlighted Partners & Supplemental Services
Sending Attachments with the DentalXChange Attachment Service
NEA has elected to terminate its relationship with DentalXChange and as a result, DentalXChange has phased out the NEA FastAttach and ClaimConnect integration as of December 31, 2019. Read this post to learn how using the DentalXChange Attachment service (integrated into Open Dental) can give your practice more flexibility and control over your claims and attachments process.
The 5 Metrics Every Practice Should Be Tracking
The key to practice success is knowing which metrics matter and what to do to positively influence them. Learn what they are, and how to make them work for you.
How Does Better Accounts Receivable Management Strengthen Patient Relationships?
Read this post to learn accounts receivable management best practices, and how better receivables management can strengthen patient relationships, improve retention, and boost growth.
What are the Contingency Planning Requirements and What Do They Mean for Dentists?
Planning & risk assessment is important for all parts of life, but when it comes to contingency planning for dentists, it’s required. Learn more in this post.
Get to Know Us
Featured Team: Conversions
Our team of conversion specialists processed 2,235 conversions in 2019. They know preparation is the key to a successful conversion, and they're ready with all the tools needed to make it as pain-free as possible. From test conversion through final conversion delivery, this team is there, every step of the way.
From left to right:  Amber, Kenny, Katie, Christie, Leighton, Luis, Isak, Debbie, Courtney, and Spike     
Not pictured: Bret, Heather, and Dalton
Dental Trivia
35% of adults in the USA, and 22% of adults in Canada 
didn't visit a dentist in 2018 (2019 stats aren’t in quite yet).
Copyright © 2020 Open Dental Software, All rights reserved.

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