Open Dental User Newsletter  /  May 2018
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ATTENTION: Changes to industry encryption standards may affect e-claims and credit card payment processing.

If you are sending electronic claims or processing credit card payments through Open Dental and get an error about a TLS secure channel, you will need to update to 17.3.65 (or 17.4.39) or greater to resolve the issue.  If using X-charge, you may also need to update your x-charge application.
Go to Help > Update to check your version, and read this post for more on updating your Open Dental software.
Newsletter Contents
Maximize cash flow with the NEW Open Dental and TSI Collections Interface!
How you manage your Accounts Receivable is critical to the success of your practice. Many practices successfully outsource their collection efforts to a third-party, but how do you choose the right one? Read this post for the 5 Questions You Should Ask Your Collections Agency to make sure you're vetting any potential vendor with the right questions, then discover how the new Open Dental and TSI Collections Interface can ensure your cash flow is maximized and your practice is protected!
How are your patients spending their tax refund?
Consumer health spending rises during and immediately following tax refund season. Read this post for the four steps you can take today to create customized communication for your patients who have unscheduled, treatment planned procedures, and get them in for the care they need.
Hiring New Employees?
Congratulations! Your practice is growing and you're adding new staff. Keep this New Hire Checklist handy and make sure you equip them with the Keys to Open Dental success.
New Feature Highlights
For the full list of new features by version, please visit our versions page.
Stable Release Version 17.449 feature requests implemented.
To see version highlights:
  Watch our Update Version Highlights Video
  check out our blog post: Software Update: Stable Version 17.4 Highlights.

Beta Version 18.1
  • Set daily and monthly production goals for the provider or the practice.
  • Treatment plan shows column with PPO fee.
  • All sheets show "signed" indicator in chart module progress notes.
  • Ability to sign webforms online.
Stable vs. Beta?
Find out which software update option is right for your practice.
For help updating your software, click here.
Tips & Tricks
See the latest Tips & Tricks blog post, brought to you by your Open Dental experts. This edition covers what to do if you accidentally delete something in Open Dental, editing fee schedules & updating treatment planned fees, and more.
Follow our blog to be notified as new information is posted!
Open Dental makes creating & sending insurance claims, and receiving insurance payments quick and easy! Read this post for answers to situations that come up when working with claims.
Highlighted Partners & Supplemental Services
Cloud hosting Open Dental is secure, HIPAA compliant, and easy with DentalTek.
The Cloud is the next important practice technology, as it gives practices the ability to work remotely, with built-in security benefits. Read more about how DentalTek provides a safe, HIPAA compliant environment for your patient data, giving you and your staff instant access from anywhere in the world.
Data Analytics: Unlock the Value in Your Data
Learn more about data analytics and how it can improve practice performance, increase revenues, and enhance customer experience. Explore the tools available from Practice by Numbers and the incredible impact that they can have on your business.
Get to Know Us
We celebrated National Pet Day with a special video of Open Dental's furry family members. Click below to view.
Dental Trivia
Get those mouthguards in! The National Youth Sports Safety Foundation estimates that in any given year, 3 million teeth are knocked out during organized sporting events.
Copyright © 2018 Open Dental Software, All rights reserved.

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