Image: New Test Type
New Test Type: Face Recording

Customers want to see your natural reactions when you interact with their products and experiences. This helps them gain deeper insights into your thoughts and feelings. To provide this additional level of insight, we’re introducing a new test type called ‘Face Recording’. This new test allows UserTesting to capture your facial expressions and reactions, with your permission. All ‘Face Recording’ tests will have a badge to help you distinguish them easily. Click below to read more about this new test type.

Image: Thank You
We've reached a new milestone with your help!
Thank you for being a part of the UserTesting community of test participants! With your help, we are helping more brands get feedback on their products and experiences than ever before. 

The UserTesting Panel and participants like yourself now power over 122,000 feedback sessions per month. That’s nearly 3 new sessions completed every minute! Together, we have now completed over 4.5 million feedback sessions over the past decade and our participants have earned more than $50 million in incentive payments through the UserTesting platform. We continue to grow as a community and we now power over 2,000 customers in more than 45 countries around the world. 

We are continuing to improve our platform and experience for our test participants everywhere. As a part of this, we recently launched a refreshed Test Feed experience, and will share some other improvements in the coming months.

The Panel is an integral part of our continued growth. Thank you for being a part of it and for providing your valuable feedback to brands around the world.

Five Star Feedback
Here are some participants that received awesome feedback on their 5-star tests! Sometimes a customer will leave comments letting you know how great you are. Pro Tip: Never ask customers for a rating during or after your session. This usually backfires and results in a lower rating.
"Thanks so much for your participation! Your thinking out loud was clear and insightful. Your reactions and thoughts gave us a lot of really helpful ideas, and your advice pointed us in a strong direction to improve our designs. We really appreciate you taking additional time to do this activity. Thanks again!"

"Thank you so very much for your helpful and wonderful feedback! It was great and I appreciate you being candid and doing this to help me out!"
"Fantastic input and very thoughtful. Thank you."

"Excellent feedback. Participant was able to detect contradictions in the concept proposition that will definitely help improve the project."

"This participant was very thoughtful and thorough in her responses, and we gained a lot from her participation. Thank you!"
Click here or comment on Facebook to submit your 5-star reviews for a chance to be featured next month! 
Image: Are you required to provide personal information while testing?
October 2020 Contest | Are you required to provide personal information when testing? Comment on the UserTesting Community Facebook to win this month's contest. Every month 4 lucky participants can win and receive $25 each via PayPal!

Contest Rules

  • Comment on this post on the UserTesting Community Facebook.
  • Four comments will be chosen to win!
  • This contest closes on October 22, 2020, at 11:59 PM PT.
  • Read the official contest rules.
Image: What is your favorite type of candy?
October 2020 Poll | What is your favorite type of candy: chocolate, gummy, hard candy, or something else? Vote in this month's poll by commenting on Facebook!
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