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June 2020 Newsletter
Image: How many tests?

Maximize your test opportunities

The number of test invitations you receive may change from day to day depending on the target profile our customers are looking for. Check out our tips below to optimize your experience and make sure you're not missing out on any opportunities.
 
Find out how
Image: Longer Live Conversations

Live Conversation Payment Amounts

Customers are now allowed to schedule longer Live Conversations. Payments for Live Conversations are now as follows:
  • $30 for 30 minutes
  • $60 for 60 minutes
  • $90 for 90 minutes
  • $120 for 120 minutes
Please only schedule a Live Conversation if you are sure you will be able to attend. Customers are counting on hearing your feedback, so failure to attend a scheduled test without canceling from your dashboard at least 24 hours in advance will result in a 1-star rating and payment cancellation. 

However, if a customer cancels your scheduled Live Conversation within 24 hours of the start time, we will pay you $20 for the inconvenience.
 
Read more

Five Star Feedback

Here are some participants that received awesome feedback on their 5-star tests!

Sometimes a customer will leave comments letting you know how great you are. Pro Tip: Never ask customers for a rating during or after your session. This usually backfires and results in a lower rating.
maxmago1 
"
She provided a great constructive review of the site."

LeadTester 
"I wish I could give you 6 stars! Thank you very much for your detailed feedback, constructive criticism, and for providing a truly delightful video to review. I'm not sure if I can fully express how valuable and helpful it is when a test participant digs in to a prototype and gives us a professional critique like this. Definitely adding you to my favorite participants panel, so hopefully Snagajob can hear more from you in future tests. Also, shout out to a fellow Virginian - woohoo! : )"
RomanticPond2946 
"
great understanding of the tasks and nice articulation of her thoughts"

YelloRoseofTX 
"
So much feedback and every time she got "off topic" is was like finding goldmine of insight. Will definitely keep to test with again later!"

lisadewaele 
"Great feedback! Your comments were straight forward and relevant. It allows us to see what works and where we should improve. This is very valuable for us. Thank you very much for your contribution :)"
Click here or comment on Facebook to submit your 5-star reviews for a chance to be featured next month! 
 
Image: How do you cancel a scheduled Live Conversation?
June 2020 Contest | How do you cancel a scheduled Live Conversation? Comment on the UserTesting Community Facebook to win this month's contest. Every month 4 lucky participants can win and receive $25 each via PayPal!

Contest Rules

  • Comment on this post on the UserTesting Community Facebook.
  • Four comments will be chosen to win!
  • This contest closes on June 24, 2020, at 11:59 PM PT.
  • Read the official contest rules.
Enter Contest
Image: What's the best frozen treat?
June 2020 Poll | What's the best frozen treat? Vote in this month's poll by commenting on Facebook!
 
Vote
Image: May Contest Winners
In last month's contest, we asked you to share your what your favorite takeout meal is! Our four winners were randomly chosen and received $25 USD each via PayPal.

Tell us what you think!

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