Customers are now allowed to schedule longer Live Conversations. Payments for Live Conversations are now as follows:
- $30 for 30 minutes
- $60 for 60 minutes
- $90 for 90 minutes
- $120 for 120 minutes
Please only schedule a Live Conversation if you are sure you will be able to attend. Customers are counting on hearing your feedback, so failure to attend a scheduled test without canceling from your dashboard at least 24 hours in advance will result in a 1-star rating and payment cancellation.
However, if a customer cancels your scheduled Live Conversation within 24 hours of the start time, we will pay you $20 for the inconvenience.