In 2014, Martin led the clinical hub trial that saw Homecare Medical nurses based at the St John Auckland Clinical Control Centre managing low acuity 111 calls (ie not urgent or immediately life threatening) from Auckland callers.
That model is now in Northland, Hauraki Coromandel, Waikato, Wellington and the Wairarapa; callers triaged by St John or Wellington Free Ambulance Clinical Control Centre staff as low acuity get called back by a Homecare Medical nurse who further triages the call to find out more about the person’s condition and help get them the best treatment.
Originally from Ireland, Martin moved to the UK in 1994 to start his nurse training. His passion for emergency and pre-hospital care led him to ambulance officer training, and he worked for both the London Ambulance Service and East of England Ambulance service before moving into telehealth in 2003.
At NHS Direct (similar to Healthline), Martin was a nurse advisor and clinical team leader where he stayed for five years before heading back to a hospital setting in the neurosciences department in King's College Hospital in London (the hospital made popular by 24 hours in A&E). Martin went from bed manager to site nurse practitioner.
"I was responsible for managing patient flow in the emergency department, but also attended all incidents across the hospital including cardiac arrest and fire alarm calls," he says.
The other part of this role was working clinically across all specialities including neurosciences, liver and renal, cardiac, surgery, haematology, medical and surgical.
"I was also contacted to carry out advanced assessment and prevent patient deterioration and admission to the intensive care unit. We had approximately 65 ICU beds but never seemed to have enough in a 900 bed hospital!"
Martin moved to New Zealand in 2013.