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Jorge Arango's



No. 40

Over the last few weeks, the major tech companies announced new/updated devices. Gadgets dominate the tech news cycle during this time of year; it's the natural order of things as we head into the (Western) holiday season.

Consumers will consume — and for the most part, what we consume is hardware. But the cycle is slowing down as we hit peak smartphone. (I don't know many adults who don't own one. Do you?) Even Apple, whose revenue has thus far depended mostly on hardware sales, is shifting towards selling services.

Organizations are seeking to differentiate themselves through their digital experiences. As a result, we can expect their information environments will become more central to their overall value proposition than they are today. Mass appeal requires that these systems be useful, usable, and coherent. It requires information architecture.

 

Also worth your attention...

The Informed Life With Eduardo Ortiz

The latest episode of The Informed Life podcast features a conversation with designer and engineer Eduardo Ortiz. Eduardo is a Marine Corps veteran and Director of the U.S. Digital Service. He’s also co-founder of &Partners, a social impact studio that works with organizations to help improve their communities. In this episode, we discuss how they manage their information to drive change.

The Informed Life Episode 19: Eduardo Ortiz on Social Impact

Thanks for reading!

-- Jorge

P.S.: If you like this newsletter, please forward it to a friend. (If you're not subscribed yet, you can sign up here.)

P.P.S.: If you haven't done so already, please check out my book, Living in Information: Responsible Design for Digital Places. You can buy it from my publisher, Amazon, and other fine purveyors of the printed word.

Disclosure: this newsletter includes Amazon affiliate links.

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Jorge Arango
P.O. Box 29002
Oakland, CA 94604

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