Technology news, tips and tricks.
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Updates from Joanne and the team

Thank you everyone for another fantastic year where we have been delighted to help over 2,000 clients in their own home, home office and small business.  Be it setting up technology, networking, tutoring, designing websites, hosting emails, parental controls, group training or other  – we hope that we have been able to take away the frustration and improve the experience.

It has been an absolute delight to assist each and every one of you with your technology needs and we look forward to supporting you in 2017. 

Have a wonderful Christmas everyone and may it be filled with joy, happiness and love. 

Featured Service

Create your own Photobook or Digital Album

Are your holiday photos sitting on your camera or computer never to be seen again? 
Would you like to learn how to edit your photos and create beautiful photo books?  
Or even create a slideshow on your iPad to show your family and friends?

Stay In Touch provide tutoring in your own home on how to scan your old photos, edit your digital photos to get the best out of them and design a photobook for printing or a digital album to view as a slideshow.

To discuss what you would like to do or book a consultant, please email or call 03 9596 4547.

Great Outcomes

Helping a small Business regain control of their Emails

Over a number of years one of our business clients had accumulated a number of email addresses that were not being used and/or set up differently on each device.   Emails were getting lost.  Customers were complaining about poor response times.  The business owners and staff had to repeat what they did on one device on multiple devices.   All of this caused a great deal of frustration and wasted time.

Stay In Touch were able to assess the situation, select relevant email addresses, set these up on all devices and move emails from old email accounts so nothing was lost. We also set up email hosting ongoing synchronisation of relevant email accounts across all devices so that whatever is done on one device is reflected automatically across all devices. 

A great improvement in efficiencies for all concerned!

If you or if you know of anyone that would benefit from this service, please email or call on 03 9596 4547.

Security Warnings

Buying and Selling Online

The Internet has become a thriving channel for people to buy and sell goods and services. When you shop or sell online, please be smart about the whole purchasing process. Use your common sense and trust your instincts.
Some tips for staying safe are:

  • Only deal with trusted and reliable businesses and sellers.  Know who you are dealing with and check the contact details you have are correct.
  • Read all the fine print including warranty, refund, complaints handling and privacy policies.
  • Only pay via a secure web page—one that has a valid digital certificate.
  • Use a secure payment method such as PayPal, BPay, or a card that you use for internet banking only. Avoid money transfers and direct bank deposits.


Beware of Scammers delivering Malware this Christmas

Watch out for fake parcel delivery scams or receipt for orders arriving in your email Inbox this Christmas.  Scammers take advantage of the busy Christmas season to send you emails about ‘missed parcel delivery’ or ‘receipt for your order’ and with your name on it.  If you have placed an online order you may instantaneously think this is real.  Check the email address, the company name and structure of the email.  It is more likely to be a scam.
Scammers want you to open the attachment or download the file in this email.  If you follow these instructions a file will load on to your computer and install ransomware as soon as it is opened.  Ransomware is a type of malware that freezes your computer and demands a ransom for you to be able to access your computer again.  Scammers will ask you for money.  Even if you pay the fee, there is no guarantee that your computer will be unlocked.
If you receive an email about a package or order, do not open the attachment or download files.  Delete the email.  Do not reply.  If you have made an online order and want to query it, contact the company direct either through the email address or phone that you know it to be, not the details on the email scam.  Remember to also regularly back up your computer on a separate hard drive.

More information on Security

If you would like to know more or would like to book a security presentation for your group, please email or call on 03 9596 4547

Upcoming Events

All sessions are free to attend unless otherwise stated.

Bookings are essential.  For more details please click here to go to the Stay in Touch events page.


iPhone Basics -Discovery, Phone & Messaging

Thu 9 Feb 2017
Malvern Library

iPad Stage 1 -Discovery & Internet

Tue 14 Feb 2017
Toorak/South Yarra Library

Introduction to Cloud

Thu 16 Feb  2017
Carnegie Library

Introduction to Cloud

Mon 20 Feb 2017
Doncaster Library

iPad Stage 2 -Communication

Thu 9 Mar 2017
Toorak/South Yarra Library

iPad - Get your Contacts and Calendar to work for you

Tue 14 Mar 2017
Malvern Library

Banking and paying Bills online and Government services

Tue 28 Mar 2017
Prahran Library

Get the best out of your Digital Photos

Wed 29 Mar 2017
Nunawading Library





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Stay In Touch Pty Ltd · PO Box 8100 · Brighton East, Vic 3187 · Australia

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