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JAN/FEB 2021

We know it’s getting tougher for customers to make ends meet as the pandemic lingers and individuals' financial circumstances remain difficult. We continue to offer programs that help customers during the pandemic - from various payment plans to deferrals and cancellations of fees – and seek new programs to offer relief to the mounting number of customers unable to pay their bills.
The assistance programs offered by Santa Margarita includes all the legal options available to them, but we continue to seek additional alternative offerings. Most recently, we requested that the County of Orange apply for the U.S. Department of the Treasury’s Emergency Rental Assistance Program. The $25 billion program assists households that are unable to pay rent and utility bills due to the pandemic. As a Special District, Santa Margarita Water is unable to apply directly for the Federal funds, but the County is an eligible unit of local government and could then provide us and our customers with grant funding.  We will keep you informed on this and other assistance programs as they develop. 
County's Emergency Rental Assistance Program Begins Feb. 1
Assists with Unpaid Rent and Utility Bills

The County of Orange launched its $65 million Emergency Rental Assistance program today, February 1, 2021, and will accept applications through the month of February from eligible renter households with unpaid rent or utility bills due to the impact of COVID-19. Learn more about the program by visiting

Despite the challenges last year presented, 2020 marked the advancement of regional water reliability goals for the Santa Margarita Water District. For that, we have you to thank. We are honored that you trust us to serve your family high-quality drinking water, wastewater, and recycled water services. With multiple service and sustainability objectives met, we reflect on this year of achievement — and the proof is in the numbers! Read On...

Watch the 2020 By the Numbers video. 
Mother Nature brought us over 1.5 inches of rain last week. When it rains, you may give your outdoor irrigation system a 10-day break. Did you capture rain in your rain barrel? We'd love to see your home videos. Tag us on social media or email us at 

Through the end of winter (March 20) we encourage you to water just once a week. 

It is important to make monthly, or even weekly, adjustments to your watering schedule. Maximize outdoor water efficiency by applying the appropriate amount of water to your yard when your plants need it. Check out our online tools at to help you get started. 

The Santa Margarita Water District Board of Directors named Charles Gibson to serve as Board President and Justin McCusker to serve as Vice President for 2021, at its meeting on December 10, 2020.  

President Gibson and Past President Betty Olson were re-elected in the general election on November 3, and Frank Ury was newly elected to the Board. Directors Gibson, Olson, and Ury will serve a four-year term. 
The five-member board of directors is the governing body of the District and is responsible for setting rates for service, taxes, policies, ordinances, adopting the annual budget, and other matters related to the management and operation of the District. Each director is elected by voters within the Santa Margarita Water District boundaries. 
February 3 at 5:30 PM
February 19 at 7:30 AM

Agendas & details available online
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