Owner Sue Woolard talks Southern Hospitality.
The South has many stereotypes. As a Southerner myself, I will go ahead and confirm one that is almost always true:
We take pride in hospitality.
When a guest walks through a door, we intend to feed them, serve them sweet tea, and entertain them as much as possible until they walk back out. It's in our blood. I decided to get a few blurbs from the owner of Rooster's Southern Kitchen, Sue Woolard, herself because the after all, the restaurant won Best Service and Waitstaff during the Outer Banks Best of the Beach contest. She translates that as Southern Hospitality.
I: Sue, what is a moment in the last month that you've experienced that you think epitomizes hospitality?
S: We attended a going away luncheon recently held in the home of a life-long family friends. We were greeted with warm smiles, hugs, and heartfelt conversation. The home was filled with beautiful flowers, delicious hand prepared food, lovely family photos, wine in special glassware, and genuine laughter. Everyone there was treated as if they were "the" special guest.
I: Why is good service important to you?
S: Regardless what the business is, service is the most important. When people spend money on something, they should feel good about their purchase and the experience that comes with it. It goes both ways: Food can taste poor if the person serving it, is having a bad day. Food can taste amazing if the person serving it, greets you with constant smiles and care.
I: In one line, what do you think best describes hospitality?
S: A Warm Smile
Thanks for reading our monthly newsletter. We promise to not get annoying and to at least give you a little unusual sparkle to your day.
The Rooster Team