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SGPS OPT-IN / OPT-OUT INFORMATION

The Opt-Out / Opt-In period for both the SGPS Health and Dental Plan and SGPS optional fees will end September 30, 2022.

Late opt-outs / opt-ins will not be accepted.

Optional Fee Opt-Out

To Opt Out of Optional Fees, please click the link within your SOLUS account.

Please note: the SGPS does not run the Optional Fee Opt-Out process. If you have any issues or concerns with the process, please contact the Registrar’s Office at fees@queensu.ca.

Some Students May Experience a Black-Out Period at the Start of the Fall Term

Some students may experience a black-out period during September and October as the insurer finalizes the enrolment data. If this happens to you, please check your SOLUS account to make sure that you were assessed the SGPS Health and Dental fee.

If you have been assessed the fee and you are not active on the plan at this time, please hold on to all of your receipts and use the StudentCare mobile app to file your claims at the end of October.

Should this delay in receiving reimbursement for your claim cause financial hardship, please contact reg.appeals@queensu.ca with the email subject line "Student Care Assistance."

We are aware of a data issue that is causing many students to not show up in StudentCare’s system. Queen’s is working to resolve this issue but in the meantime, please complete the provisional process on the StudentCare site.

You can reach the provisional process by hitting continue after your information isn’t accepted.

Health and Dental Opt-Out

Before you opt out of the SGPS Health and Dental plan, please note that by opting out you will also lose access to travel insurance and our new prepaid psychology service, Conversation.

If you are a student who is opting out because you are currently covered under a parent’s plan, if you opt out of the SGPS Health and Dental plan and later reach the age limit for your parent’s plan and lose your coverage, the insurer will not allow you to re-enrol in the SGPS Health and Dental plan.

Click Here to Opt-Out of the SGPS Health and Dental Plan

Health and Dental Opt-In

If you are an individual who is seeking to opt-in your dependants into the SGPS Health and Dental plan, please note that dependants do not have access to our new prepaid psychology service, Conversation.

If you are an international student that is seeking to opt either yourself or your dependents into the SGPS Health and Dental plan, you must have already paid for UHIP coverage for every individual you are seeking to enrol.

Click Here to Add Your Dependants to the SGPS Health and Dental Plan

If you are an individual looking to opt into the SGPS Health and Dental plan, please double-check your SOLUS account.

If you have a charge labelled “SGPS Health and Dental Plan” you have been assessed the fee and do not need to opt yourself in.

Instructions on how you can review the fees you have been charged can be found at https://www.queensu.ca/registrar/tuition-fees/how-to-pay#account-inquiry.

Click Here to Opt Yourself into the SGPS Health and Dental Plan