Your Feedback, Our Findings and What’s Next
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Your Feedback, Our Findings and What’s Next

Hi <<First Name>>,

Here’s the latest in California Road Charge news:
  • Participant Feedback
  • Did You Know?
  • What’s Next?
  • Sweepstakes
  • Stay in the Know
  • Upcoming Public Meeting

Participant Feedback

Thank you for taking the time to complete the pre-pilot survey! Your time and continued participation is extremely important for the pilot evaluation process.

Feedback from the pre-pilot survey has been tallied with the following results:
  • Respondents are highly satisfied with the ease of participation in the pilot so far (76%).
  • The feedback on the amount of time spent participating in the pilot was positive (75%).
  • Respondents reported positively (satisfied) about the clarity of communications to date (73%).
  • Nearly half of respondents (41%) were satisfied with their current Account Manager. Based on the Account Manger satisfaction rate, we look forward to giving participants the opportunity to explore other Account Manager options during open enrollment from November 1-15, 2016.
  • While there’s room for improvement with the Account Manager satisfaction rate, the majority of respondents were pleased with their mileage reporting option (76%)

Did You Know?

A majority of participants are interested in learning more about how road maintenance and repair are funded in CA—86% consider this a major interest—as part of their involvement in the pilot program. 

Did you know that the primary source for California’s transportation infrastructure comes from charges applied to each gallon of gasoline sold? This graphic represents the total of combined taxes Californian’s actually pay at the pump, per gallon of gas.

Due to the complexity of this topic of interest, we will continue to add more detailed transportation funding facts in our upcoming newsletters! 
What's Next?

The Open Enrollment period is almost here! From November 1-15, 2016, you will have the opportunity to change your Account Manager and/or reporting method. Interested participants can explore and experience other options offered in the pilot by clicking HERE for more details on the “switch” process. You may also check out the Account Manager options here:
  • CalSAM  – (time permit, mileage permit and odometer reading)
  • DriveSync  – (plug-in device with or without location and car’s build-in technology)
  • Azuga – (plug-in device with or without location, smartphone app and car’s built-in technology)


It’s almost time to fill out and submit the mid-pilot survey to enter into the Miles of Thanks Sweepstakes 2! Once you’ve completed and submitted this survey you are eligible to win one of five $200 cash prizes! Entry period: October 3, 2016 – October 31, 2016. Click HERE for more details.

Stay in the Know

The participant resource web page hosts important pilot information. Click HERE to access participant materials throughout the pilot.
Utilize the Road Ahead map to reference important pilot milestones. Click HERE to review more details or print a PDF of the Road Ahead map.

Upcoming Public Meeting

The next Technical Advisory Committee public meeting will take place in Riverside, CA on December 9, 2016. For more information on this meeting, click HERE.
We will be sending another pilot program update in early November (this will be during open enrollment) — thank you for your continued participation in the California Road Charge Pilot Program!

California Road Charge Pilot Program Team
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California Road Charge · P.O. Box 942873 · Sacramento, California 94273-0001 · USA