Volunteer Orientation 2022

Thank you for volunteering with the Festival of Trees!

Instead of an in-person orientation, you will find the orientation information in this email. Below you will see the essential information we want all of our volunteers to know. 

Please let us know if you have any questions!

Kayla & Nicole

Our purpose is to engage the community in an event that celebrates the holiday season through special events, attractions and decorated displays while raising funds to support our beneficiary, Saskatoon City Hospital Foundation. 

Proceeds from the 2022 Festival of Trees will support Saskatoon City Hospital Foundation's Equip for Excellence campaign. This multi-year, multi-million dollar campaign will provide the best equipment, recourses and technology for the hospital, its dedicated employees and, most important, patients. 

Who are we? 
Hi! We're Kayla Gamola and Nicole Brown, Volunteer Committee Co-Chairs. We have been volunteering with the Festival of Trees for 8 years, though this is our first year sitting on the Festival Committee.

One of our favorite parts of volunteering with the Festival is dressing up as a character mascot. From the Peter Pan Pajama Party to the Minions Dance Party, you can usually find us dressed up and interacting with the kids!

You'll also see Raylene, the Operations Manager, and our Volunteer Captains Courtney and Donna out and about at the Festival. Look for the black vests!

We are looking forward to working with you all during the 2022 Festival! 
Notes about your volunteer shift
  • Arrive 15 minutes before your shift
  • Arrive at the Volunteer Lounge 
    • Up the stairs to the right in the lobby, then head straight back to the balcony and then left all the way down. 
  • Grab an ID badge, check in with a volunteer captain and head to your shift location
  • Enter your name for a volunteer raffle prize! One entry for each shift that you work
  • Don't forget to grab a coffee and a cookie! 
When arriving for your shift, you will need to sign a waiver form before volunteering. You will find the form with your ID badge when you sign in.

If you previously submitted a Criminal Record Check, it is good for 5 years of continuous service with the Festival of Trees.

If you are a new volunteer and need a Criminal Record Check, please let us know and we will mail you a letter so that it will be free for you to obtain!
What to wear
  • Family friendly! Please wear clothing that has no rips or stains
  • Holiday wear! Put on that awesome holiday sweater you've been waiting all year to wear!
  • If you don't have any holiday wear, no problem! Cozy comfort works as well! Make sure you wear clothes that are comfortable and that you can move in.
Shifts still available! 
There are still some shifts available to be filled. If you are interested in filling any of the below slots, please let us know by emailing

Cookie House
November 24th 1:00pm - 2:30pm (pack cookies for Festival!)
November 29th 1:00pm - 5:00pm
November 30th, 9:00am - 1:00pm, 5:00pm - 9:00pm
December 1st, 9:00am - 1:00pm
December 3rd, 1:00pm - 5:00pm, 5:00pm - 9:00pm

Info Desk
November 27th, 5:00pm - 9:00pm
December 2nd, 9:00am - 1:00pm
December 3rd, 1:00pm - 5:00pm, 5:00pm - 9:00pm

Christmas Carnival
November 30th, 5:00pm - 9:00pm (seating, meal service, game/treat booths, clean up)
December 1st, 5:00pm - 10:00pm (seating, meal service, game/treat booths, clean up)

Supper with Santa
December 2nd, 10:00am - 1:00pm, 1:00pm - 5:00pm (set up)
December 2nd, 5:00pm - 9:00pm (seating, meal service, clean up)

There are also other shifts available through our online system. If you are willing to be on our short notice list, please email us and let us know!
Emergency Procedures
General Info:
  • Familiarize yourself in the area you will be volunteering in. Note fire exits, fire pull stations, fire extinguishers and AED's in your area
  • A first aid kit is available at the Festival's Info Desk (minor cuts & scrapes)
  • First aid kits are also available at the Admissions area, Boomtown Cafe and Volunteer balcony
  • AED's (Automated External Defibrillators) are located in the main lobby near the exit door & the Boomtown walkway between the General Store and Drug Store
  • Evacuation maps are located throughout the Museum
  • If evacuation due to fire or other emergency is required, Museum marshals will advise patrons to move to either muster point: 
    • Park near the bridge by the east corner of the parking lot
    • Compound fence located outside the Saskatchewan Hall exits on the west side of the Museum
In Case of Emergency:
  • Report the emergency to one of the following (whichever area you are closest to): 
    • Festival Info Desk (located on Boomtown by the Cafe)
    • Cookie Hut (located in Transportation Hall)
  • A Festival volunteer will use the radio to report the emergency 
    • Include details on the type of help needed (medical, fire, lost person, etc.)
    • Include where help is needed (use location descriptions such as Boomtown School House, Bank, etc.)
    • Be as specific as you can
  • Radios are carried by the Festival's Operations Manager, Festival's Volunteer Chair or Captain, Museum Management and First Responders. Everyone will hear the message simultaneously and respond appropriately.
  • If a fire is present, call 911 and activate a pull station
  • If possible, report the fire over the radio
  • All patrons must exit the building via the nearest fire exit
  • Move to either muster point as directed by Museum fire marshals
  • Museum staff will alert Security & Parking to prepare for the arrival of emergency vehicles
  • Report the need for medical help over the radio
  • A first aid treatment area is located in the Public Programs Office located in the main lobby to provide privacy and comfort
  • If an ambulance is required, Museum staff or First Responders will call 911
  • Museum staff will alert Security & Parking to prepare for the arrival of an ambulance
Lost Person
  • Report the need for help over the radio
  • Provide as much detail as possible:
    • Person's name (first and last)
    • Age (particularly if a child)
    • Description
    • Clothing description 
  • Ask the lost person to walk with you to the Museum Admissions Desk
  • If they are unwilling to walk with you, stay with the person and ask a fellow volunteer or visitor to contact the Festival Info desk
  • Museum staff will use the overhead paging system to locate the missing person
  • Museum staff and Festival volunteers should cover all exits until the lost person has been located
  • If police are required, Museum staff will call 911
Questions? Contact Kayla and Nicole at
Copyright © 2022 Saskatoon Festival of Trees, All rights reserved.
You are receiving this email because you have signed up to volunteer or have volunteered in the past with the Saskatoon Festival of Trees. If you no longer wish to receive these emails please let us know.
Our mailing address is:
Saskatoon Festival of Trees
PO Box 32076 RPO Erindale
Saskatoon, SK S7S 1N8

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Saskatoon Festival of Trees · PO Box 32076 RPO Erindale · Saskatoon, SK S7S 1N8 · Canada

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