BID Business Support - Newsletter 15

The sun is out and we are still welcoming businesses back to the town centre. Last week we saw the opening of many food and drink establishments and all the hair and beauty salons, whiich has been such a welcome relief for all of us.

Footfall is still low in town, in line with national trends but still a worry. We are working hard to support and reassure shoppers and encourage local spend.

Our Chairman OJ Daya took part in the first WGC Partnership meeting, a strategic group that is looking at the future of the town.
Good news from Central Government who have just launched the Eat Out to Help Out campaign, we would like to encourage all food and drink businesses to sign up to the scheme as it will not only encourage sales, it will also help with marketing. See all the info below.

We are conducting a short survey to try and gather some information to inform us through the next period, please complete the survey by clicking on this link.

Thank you all for the fantastic work you are doing to welcome our customers back to town, feedback keeps coming and it's all excellent so keep up the good work!

Please get in touch with us and let us know how you are doing. Please give me a call on 01707497930 or email 

Mariana and Nicky

 Face Covering Mandatory from 24 July  
The government has announced that face coverings will be mandatory in shops and supermarkets from 24 July 2020.

Under the new rules, people who do not wear a face covering will face a fine of up to £100, in line with the sanction on public transport and just as with public transport, children under 11 and those with certain disabilities will be exempt.

The liability for wearing a face covering lies with the individual.

Should an individual without an exemption refuse to wear a face covering, a shop can refuse them entry and can call the police. The police have formal enforcement powers and can issue a fine. This is in line with how shops would normally manage their customers and enforcement is of course a last resort.

You can read the Health Secretary's full statement here - - and details for how to make a face covering can be found here -

 Post-Covid Survey  
We are very interested to hear how your business is doing post-covid and how we can help and support you in the future. Please fill in this survey it only takes 5 minutes, it will help us identify our priorities to be able to assist you. 
If you have already done it with the ambassadors then you don't have to do it again.
Survey link

Eat Out to Help Out - Registration now open 

Restaurants and other establishments serving food for on-premises consumption can now register for the Eat Out to Help Out scheme. 

You can register if your establishment:
•    Sells food for immediate consumption on the premises;
•    Provides its own dining area or shares a dining area with another establishment for eat-in meals; and
•    Was registered as a food business with the relevant local authority on or before 7 July.

To register your business please visit: Registration will close on 31 August.

Diners will get a 50% discount off their restaurant bill during August under government plans to bolster the hospitality sector.

The deal means people can get up to £10 off per head if they eat out between Monday and Wednesday througout August.

Please let Naomi know once you've registered, we are putting together an Eat Out to Help Out trail on Loyalfree. 

Hospitality VAT cut from 20% to 5%
The rate of VAT applied on most tourism and hospitality-related activities will be cut from 20% to 5% from next Wednesday 15 July until 12 January 2021.
This cut will apply to eat-in or hot takeaway food from restaurants, cafes and pubs, accommodation in hotels, B&Bs, campsites and caravan sites, attractions like cinemas, theme parks and zoos.
LoyalFree - are you making the most of it? 

There are currently over 1,000 users of LoyalFree in Welwyn Garden City. BID businesses can make the most of these promotional opportunities for free, it's not just offers and loyalty schemes, we also have information such as the hand sanitiser trail, information about parking, open businesses, events, etc. 

Watch this simple video for more information on what LoyalFree can do for your business.

Collecting contact details for Track and Trace

Venues are being asked to keep a record of their customers and visitors to trace infections. If you’re reservation only you probably collect the information you need, but if not a Google form is your best bet, we shared last week a very detailed step-by-step guide which you can find here.


We have set up a website that monitors footfall data live and it's now available for all businesses on 

We aim to extend our coverage with two new sensors in the near future.

Some more useful links

Contact us 
Office - 01707 497 930 
Office Email -
Ambassadors -
Mariana -
Nicky -
Copyright © 2019 WGC BID, All rights reserved.

Our mailing address is:

Want to change how you receive these emails?
You can update your preferences or unsubscribe from this list.

This email was sent to <<Email Address>>
why did I get this?    unsubscribe from this list    update subscription preferences
Welwyn Garden City BID · The Gate House · Fretherne Road · Welwyn Garden City, Hertfordshire AL8 6NS · United Kingdom

Email Marketing Powered by Mailchimp