BID Business Support - Newsletter 16

Summer is always a wonderful time in the Garden City; I have been very encouraged this August to see the town showing some signs of the recovery we are aiming for.

Footfall is slowly coming back to the town centre, helped a great deal by Eat Out to Help Out which has proven a great success for eateries in the town. We have, together with other BIDs, written to the Chancellor to request that the scheme is extended into September.

On other news, we would like to say goodbye and thank you to Rob Bridge. The chief executive of Welwyn Hatfield Borough Council will step down this autumn to take on a similar post at a newly created unitary council in the East Midlands. Rob had recently become a member of the BID Board and has worked very closely with other Board members to support businesses in the town centre. We wish Rob all the best in his new role.

Thank you to all the businesses that have completed the post-covid survey, we have gathered some really useful information.

Food and drink businesses that haven't yet applied for an extended tables and chairs licence, there is still time to do so, please get in touch.

Please get in touch with us and let us know how you are doing. Please give me a call on 01707497930 or email 

Mariana and Nicky
 Face coverings are here to stay  
The government has made face coverings mandatory in shops and supermarkets from 24 July 2020.

Under the new rules, people who do not wear a face covering will face a fine of up to £100, in line with the sanction on public transport and just as with public transport, children under 11 and those with certain disabilities will be exempt.

The liability for wearing a face covering lies with the individual.

Should an individual without an exemption refuse to wear a face covering, a shop can refuse them entry and can call the police. The police have formal enforcement powers and can issue a fine. This is in line with how shops would normally manage their customers and enforcement is of course a last resort.

We have been working wit the ambassadors to ensure that visitors to the town are reminded to wear face coverings and giving face masks away at our safe WGC event.

 Post-Covid Survey  
We are very interested to hear how your business is doing post-covid and how we can help and support you in the future. Please fill in this survey it only takes 5 minutes, it will help us identify our priorities to be able to assist you. 
If you have already done it with the ambassadors then you don't have to do it again.
Survey link

Eat Out to Help Out - Registration still open 

It has been great to see so many of our food and drink businesses making the most of the Eat Out to Help Out scheme this August. 

We have written to the Chancellor to request the scheme is extended into September.

There is still time to register if you haven't. 

To register your business please visit: Registration will close on 31 August.

Diners will get a 50% discount off their restaurant bill during August under government plans to bolster the hospitality sector.

The deal means people can get up to £10 off per head if they eat out between Monday and Wednesday througout August.

Please let Naomi know once you've registered, we are putting together an Eat Out to Help Out trail on Loyalfree. 

Welcome to WGC Video - Part 2 

We will be out and about filming the second part of the Welcome to Welwyn Garden City tomorrow.
Please be aware of the cameras in town and let us know if you'd like to take part, we are focusing on food and drink businesses, hair and beauty and services.
Welcome to Welwyn Garden City

#ShopLocal this Summer

We are encouraging people through all our social media channels to #ShopLocal this Summer.

Our campaign has had a fantastic reach on Instagram and Facebook and we will continue to push this message going into Christmas.


Business Grants: Last Chance to Apply

Welwyn Hatfield Borough Council are in the final stages of the Covid-19 Small Business Grants Fund, the Retail, Hospitality & Leisure Grants Fund.

This will be closing on 28 August 2020.

As of 24 July 2020 the council has paid out £14.975m to 1,112 businesses in the Welwyn Hatfield borough, helping support shops, cafes, hotels, restaurants and many other businesses.

The vast majority of eligible businesses have now claimed the grants they are entitled to. If you think that you are eligible, but have not yet been in touch, please make an application as soon as possible using the link below and subject to mandatory checks, you will receive your grant payment within a couple of weeks of contacting WHBC.

Applying for a Business Support Grant (closes 28 August 2020)
If you are a business who does not pay by direct debit use the link below to request a business support grant if you think you are eligible.

Eligible ratepayers who pay by direct debit do not need to do anything as we already have your bank details and will be processing your payments as soon as we are able to.

To make a request for support, you need to supply the following information:

Business Rates Account Reference
Business name, address and contact information
Business bank account details
A copy of your latest business bank account statement
Your name
Please contact the business rate team at should you have any questions on your eligibility or need assistance completing your request.

Some more useful links

Contact us 
Office - 01707 497 930 
Office Email -
Ambassadors -
Mariana -
Nicky -
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Welwyn Garden City BID · The Gate House · Fretherne Road · Welwyn Garden City, Hertfordshire AL8 6NS · United Kingdom

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