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Winter Local Collaboratives

We would like to thank everyone who attended the winter Local Collaborative sessions that took place in January at partner locations across all of our five sub-regions.

The Winter Local Collaborative meetings focused on:
• Confirming the purpose of our sub-region approach, the role of the Local Collaboratives, and the  framework for  collaboration;
• A next level of analysis of community data;
• Prioritizing our initial areas of focus for local performance improvement;
• Beginning a dialogue on service alignment and integration.
Based on the input we received at these meetings, we will continue our analysis of the performance improvement opportunities identified within each sub-region.  In the Spring, we will be in a position to share with you the learnings and outcomes of this analysis, and some of the measures of success and commitment required to achieve them.

Thank you again for to everyone who taken part in the Local Collaboratives and shared in our journey to integrate and improve access to primary health and community care in the Toronto Central community.

If you have any question or would like to share feedback, please contact wth your LHIN sub-region leads on our Sub-Region pages online and contact information is available.

No data without stories, and no stories without data

As part of efforts to better understand the people, place and programs in our sub-regions, and in partnership with UHN OpenLab, we have created “The Local” a story telling platform that brings a human dimension to health data. The Local shares stories give a voice to people who are often not heard while showing how services could be improved and be more equitable. To read the stories and learn more, please visit:

Putting Patients First

To position Toronto Central LHIN for its expanded mandate, a new organizational structure has been developed combining the management structures of both Toronto Central LHIN and CCAC. By creating a new integrated organization structure we aim to provide the strong foundation needed for ongoing transformation to a more patient-centred health care system.
  Reflecting the commitment to improve integration, planning, access and accountability across the healthcare continuum, the new structure standardizes key areas to strengthen consistency in system planning and service delivery throughout the province and will provide strong, integrated leadership to ensure continuity of care.
The Patient’s Voice

Here at Toronto Central LHIN, our Citizens Panel’ serves as one forum to engage residents, patients, families and caregivers to inform the planning of health service delivery and builds on the model of a co-design partnership in which those who use or experience the system can take an active role in its design.  This will ensure that patients and caregivers are involved in processes to identify local health needs, address gaps and improve access to appropriate and culturally sensitive care.
The Future of Healthcare is Local
The Patients First Act puts an increased emphasis on population-based planning, service alignment, and integration at a local level. Progress is being made on all fronts and work in all sub-regions through Local Collaboratives is underway to define a framework for collaboration and prioritizing initial areas of focus for local performance improvement, service alignment, and integration. You can find more information about the Toronto Central LHIN sub-regions here.

Our Work with you Continues
As partners, we want to continually engage you as we progress through the transition journey and keep you informed and updated as we continue to deliver against our joint goals. Susan Fitzpatrick, Toronto Central CEO will be hosting a webinar on Wednesday, March 1st between 3:00-4:00pm as a way to update you on the high-level integrated organizational structure, the progress we have made to date with the transition and our new expanded mandate.

One Community Summit 

Integrated Community Care Summit: Dec 2017
One Community, Road Map Summit
One Community has taken the first steps to bring together CCAC, mental health and addiction and community support services partners around a common vision for a more integrated system of care that better meets the needs of the people in our communities.
On December 13th, 2016, the Toronto Central LHIN and its partners hosted a day-long Roadmap Summit that brought together over 200 clients and caregivers, frontline staff, primary care and community partners, and other health leaders. Participants had an opportunity to shape key elements of the Integrated Community Care Vision and Roadmap, taking part in a hands-on co-design process to discuss and begin generating solutions for five key areas of opportunity to improve client care: Simple, easy access to care; seamless assessment and referral, navigation and coordination, participation in integrated care teams, and fostering a culture of collaboration among agencies.
Learn more about insights and experience shared at the summit here. The proposed solutions generated at the Summit will create the foundation for a detailed vision and roadmap to advance integrated home and community care. This will be finalized in early spring 2017 and will be aligned with the LHINS Primary Care and Local Collaborative initiatives.

Welcome New Board Members: Jason Madden and Carolyn Acker

We are pleased to announce the appointment of two members Jason Madden and Carolyn Acker to our Toronto Central LHIN Board of Directors.
Jason is the co-managing partner of the law firm Pape Salter Teillet LLP, which represents Indigenous peoples and their governments throughout Canada.  Jason is Métis and has been recognized for being at the forefront in the advancement of Métis rights law in Canada. 
Carolyn began her career in the health sector as a nurse and has over 40 years’ of experience. She has worked at St. Michael’s Hospital; St. Elizabeth Health Care, delivering and managing nursing services through Home Care; and was the executive director of the Regent Park Community Health Centre.  
We welcome and look forward to having Jason and Carolyn join our Board of Directors and for the expertise they will bring to the table. To learn more about our Board of Directors, please click here. 

Health Service Providers Supplemental Information Initiative

Through recent engagement, providers have identified the need for high-quality data to be collated on services provided at the community level across the Toronto Central LHIN.
In response to this feedback, we have launched a Health Service Providers Supplemental Information Initiative. The information collected through this initiative will be a valuable resource to providers, to better understand services available locally and to help support navigation and coordination of health care services.
To learn more about this data collection project. orientation sessions, training materials, and FAQs, please click here. You can also contact Myuri Elango-Pandian or Raza Khaki directly at: Myuri.ElangoPandian@LHINS.ON.CA or Mohamedraza.Khaki@LHINS.ON.CA with any questions.
The deadline for completing the data collection forms is Friday, March 17th 2017.
We would like to take this opportunity to thank everyone for participating in this initiative and we look forward to collaborating with you and sharing this dynamic data set with you over the coming year.

Ontario's Palliative Care Network

Ontario has faced a number of challenges in ensuring equitable, integrated access to quality hospice palliative care, including inadequate support for caregivers, a lack of accountability for the delivery of this care and a lack of integration of care across the system. Though there are examples of patients and families experiencing excellent care, there is a recognized need across the health system for improvement.
To address gaps, and to improve the consistency and quality of hospice palliative care in the province, the Ontario Palliative Care Network (OPCN) was launched in March 2016. Funded by the Ministry of Health and Long-Term Care, the OPCN is a province-wide partnership of patients, families and caregivers, healthcare providers and organizations, and health system planners who are working to ensure all Ontarians have access to high-quality hospice palliative care, regardless of their age or illness, or where they live in the province.
To learn more about the OPCN, visit their newly launched website at For more information, contact


Winter Local Collaboratives

The Local

Putting Patients First

One Community Summit

Welcome New Board Members 

Health Service Providers
Supplemental Information Initiative

Call for Volunteers

Ontario Palliative Care Network


Join us for a Webinar Update on the Toronto Central LHIN & CCAC Transition

Date: March 1, 2017

Time: 3:00-4:00 P.M.

Conference Number(s):

Participant Code:949659

To join the meeting:


SickKids and The Hincks-Dellcrest Centre announce Integration

We would like to congratulate the Hospital for Sick Children (SickKids) and The Hincks-Dellcrest Centre on their integration to enable a more streamlined approach to the provision of mental health services for children and youth that bridges care in the hospital and community setting. This integration brings the child and youth mental health clinical, research and education services of both organizations under a shared governance and leadership structure.
The integration will help to streamline access to the children’s mental health system, providing children and families in need of mental health care with a clear point of entry into care, defined care pathways, and seamless transitions within and between hospital and community-based services. Leveraging the strengths of both organizations, the integrated service will provide both hospital and community care, with a primary focus on improving quality of care and outcomes for children and youth with complex needs.

Hospital Report Manager Expansion:

University Health Network successfully went live with their hospital report manager (HRM) on February 6th, 2017. With the completion of this new implementation, nearly half of the hospitals in the Toronto Central LHIN are now able to send patient reports through the HRM system and over 700 clinicians in the region are able to receive these reports in their electronic medical record databases (EMRs).
The next hospital scheduled to go live is Mount Sinai Hospital which is expected to complete its implementation before the end of this fiscal year (March 2017).

Community Health Advancement Conference:


Bringing innovative information management to the community health sector

Com-HAC, is an interactive opportunity for community health professionals to learn, collaborate and be inspired by the possibilities created by innovative information management in the health sector and beyond.

Join digital health experts and community health leaders at the day-long conference to explore the power of information and data in achieving better, more efficient and sustainable patient care.

Wednesday, May 10, 2017

105 Princes’ Blvd
Toronto, ON M6K 3C3

To register. please visit:

Call for Volunteers 

The Ministry of Health and Long-Term Care has started a new and important initiative, the Patient and Family Advisory Council (PFAC), and is inviting any Ontarian to apply to be a member of the Council. Your experiences and perspectives about the health system will help ensure that the issues and priorities of patients, family members, and caregivers are clearly heard and understood by the Ministry of Health and Long-Term Care. The Council will advise on changes in how care is delivered, new initiatives the Ministry is planning to undertake, and how it can better engage with members of the public. You don’t need to be a health care expert or a frequent user of the health care system to participate. Your perspective as a frequent or occasional health system user or as a caregiver is what matters most. The deadline to volunteer is April 10, 2017.  Further volunteer information can be found here:

Building Caring Neighborhoods for Behavioral Support

Behaviourial Supports Ontario hosted a workshop entitled Building Caring Neighborhoods for Behavioral Support on February 13, 2017 and it was our pleasure to provide the keynote opening address.
The workshop brought together 150 intersectoral health professionals and managers providing Behavioral Support Services Across the Toronto Central LHIN. The workshop focused on building connections to reduce the impact of social isolation on health and wellbeing with special focus on dementia caregiving.
Thank you Dr. David Ryan –Co-Chair Toronto Central LHIN Behavioral Support Services Program Educational Consortium for inviting the LHIN and everyone who attended for their efforts in collaboration and supporting this vulnerable population.
1-866-383-5446 (toll free)  

Office Address
425 Bloor Street East, Suite 201
Toronto, ON
M4W 3R4
Media inquiries can be directed to the Communications Manager:
Megan Primeau 

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Toronto Central Local Health Integration Network · 425 Bloor St. East · Toronto, On M4W 3R4 · Canada