Is your business online and you don't even know?
It's possible that your business has an online presence, whether you have a website or not. With the widespread use of today's technology, customers using your service can share their thoughts on your business to the world. This has the potential to harm your business without you even knowing. On the flip side, you can also benefit from linking in with your customers online.
So what can you do to ensure your business is positively promoted on the internet?
- Google your business
- Ensure that your business listings are up to date ie. The Wimmera Online
- Visit rating sites such as Trip Advisor (generally retail/ tourism based businesses) and check out any reviews on your business
- Strengthen your online presence through sites such as Instagram
- If you do find a negative review about your business online, address the customer concern in their post and try to turn it in to a positive.
Council can help you investigate your current online presence and suggest potential tools to expand your business profile. For further information contact Kellie Jordan | 03 5392 7700.