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Your PCA membership updates and news September 2017
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REMINDER THIS HAS NOW TAKEN PLACE
 

Updates from meetings with MCA

 

The committee have been meeting and communicating with the MCA over many issues recently from coding requirements through to enforcement of uncoded vessels at sea.
This is an ongoing process and we are very pleased with our responses from within the MCA and also their genuine support for the PCA.

We have also discussed on behalf of a member SOLAS regulations concerning when and where required on certification of certain safety boats.

Certifying Authorities are seeking to have a level playing field from all boat coding certification, this remains an ongoing drive.

Of interest was the issue that the MCA are meeting soon to discuss The Hire Boat code which as written as a result of an MAIB recommendation after a fatality on the motor cruiser Breakaway V on the Norfolk Broads in 2003. The vessel was carrying 10 persons and it over turned whilst travelling at speed, trapping a person underwater. The problem was that there was no requirement for a stability test to determine the actual number of persons that the vessel could safely carry.  And as it turned out, the vessel was overloaded and became unstable because of where the passengers had seated themselves. So this code contains a lot of detail on stability requirements and was written with the inland waters (non-tidal) hire boat market in mind, this is very relevant when looking at local coding issues.
The MAIB report can be read here https://assets.publishing.service.gov.uk/media/547c70d640f0b602410000df/Breakaway_5.pdf

This report outlines and clears some issues that some members have raised very recently concerning vessels that are operating or should be operating under Local Authority licences. The MAIB report identifies the lack of safety equipment aboard this craft as regulations did not exist at that time to cover this sort of hire operation.

The Department of Trade and Industry (DTI) has responsibility for the Recreational Craft Regulations, with enforcement being the responsibility of local trading standards departments. It is safe to assume not many of these incumbents are marine trained.

Local Authority vessel coding is regulated by Section 94 of the Public Health Act 1907 (as amended). & The Inland Waters and Small Passenger Boat Code (IWSPBC).
https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/343321/Inland_Waters_Small_Passenger_Boat_Code_COP13.pdf

Recent concerns under local coding on the South Coast have been dealt with by local authorities licensing departments (pubs, taxis, vessels, clubs, restaurants) under SASHMA directions as seen with the link from Portsmouth http://www.portmarinesafetycode.co.uk/sashma15.pdf

The Inland waterways codes is written with inland in mind and a season April to October. Even under this code it states "In Catergory D waters, vessels should carry a life raft with the capacity to accommodate at least the total number of passengers aboard." SASHMA also states the same.
 



 



WARNINGS AGAIN OF FRAUD AND THE CREDIT CARD SYSTEM

A few newsletters ago we identified an issue with a credit card company, at that time it was Barclaycard and the re-imbursement of funds despite having taken the boat trip with a member.  Unfortunately we are in receipt of another scam committed using World Pay processing.
In July a payment for a charter booking was taken using the Worldpay card payment system over the phone using their internet site.
The payment went through without a problem will all information checks showing as matched.
 
The client participated in the event as one of a group of 11 guests. Signed a booking form and also signed a passenger participation agreement after the safety briefing with a second guest witness signature. This process of dual signatures is being used by many members following briefings.
 
Since the charter the company received a letter from Worldpay stating they are going to do a chargeback for the sum taken. (Basically take the money back out of the business.)

Upon speaking to Worldpay they notified the business the person who paid, had fraudulently used somebody else's card and address details.
 
This is the important bit. The online card payment system asks for the card holder name but does not check it is correct.
It only checks the address is correct for the card number and code on the rear.  So a false name can be submitted and it does not flag up.
Effectively you could use "Mickey Mouse" as the name on all card transactions and it will go through unchallenged!
 
Under card payment rules one is not supposed to keep unsecure details of peoples card details after submission.ie: write them down or keep copies. So there is no real easy way of checking all the card details were correct even if you were to see the card at a later date.

The only secure thing you can maybe do is record the last 4 digits and ask to see the card when you meet the client and cross check the card name against photo identification.

We need to remember that boat charters are now in the £thousands for a full day.
The real person who made the booking is Jason Ranford from the Swindon area. (He used a false name for the booking)
He has a history of fraud and violent threatening behaviour and one only needs to google his name to see the history (although on the day is quite personable)
 
 
The case is being taken up by action fraud and the police. We believe he is currently wanted by the court.
The image is from google records for those to be aware and is already in the public domain

 

The PCA fully support this register of coded charter vessels and is part of your membership
 

Dont forget to keep using social media, it's free and we use it to promote your business too
The Team,
Website Communications
Charters Association,
email:
newsletter@chartersassociation.co.uk
web: www.chartersassociation.co.uk
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Copyright © 2017 Professional Charter Association

Our mailing address is:  Professional Charter Association
PCA (2014) LTD, PCA, HAMBLE POINT YACHT CHARTERS
HAMBLE POINT MARINA SCHOOL LANE,
HAMBLE, HAMPSHIRE SO31 4JD
United Kingdom


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Professional Charter Association · PCA (2014) LTD, PCA, HAMBLE POINT YACHT CHARTERS · HAMBLE POINT MARINA SCHOOL LANE, · HAMBLE, HAMPSHIRE SO31 4JD · United Kingdom

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