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Illustration by Wendy Fox, Creative Lead

Hello

 

A year of growth and learning


2018 has been a busy and fulfilling year at Paper Giant.

We've partnered with clients across health, finance, arts, transport, legal, immigration and education sectors to deliver an incredibly diverse range of projects. We've worked on strategic research, service assessment and redesign, digital delivery and organisational change projects, to name just a few.

The thread through all of these projects has been systems. Design is about creating interventions into systems that improve outcomes. We've built a team this year that have worked across multiple layers of those systems to influence and effect change, and we couldn't be prouder of what we've achieved together.

Early 2019 will see a new Paper Giant website, with a whole suite of new case studies and education material, and we can't wait to share those with you.

Until then, have a safe and restful summer.
 

Read
 
Are you a scientist or an artist?
Recommended by Iain Phillips, Innovation and Experience Lead
(Answer: both.)

This piece by Spotify product designer Cas Lemmons articulates something I think about a lot during a project how to balance an analytical, testing-based approach to design with the more intuitive side of understanding emotions and a gut sense of what's good. Knowing how to use both is what results in the magic.

Hemingway said "write drunk, edit sober" but it's rare that splitting those mindsets into two distinct phases is the best approach. Cas dissects a few different examples (a Michelin-starred restaurant, the film Interstellar) to show some of the ways it can be done.
“We didn’t get the death we wanted”
Recommended by Catherine Sutton-Long, Design Research Lead
Bereavement is never going to be easy, but it doesn't have to be this hard, either. Researching and designing death is front of mind for me right now. The subject matter demands even greater attention than usual to an approach that is ethical, responsible and sensitive, yet still productive.

This article highlights some of the intricacies we are learning about “death is one of those areas where the interests of government, religion, the law, capitalism and free will all converge, making it an unusually complex field in which to intervene” while also showing the clear need for contemporary strategies for death. 
A charity just admitted that its program wasn’t working. That’s a big deal.
Recommended by Emma Blomkamp, Co-design & Evaluation Lead
This piece is about a theme dear to my heart: failure. Every individual and organisation will face failure at some point, so it is worth deciding in advance how you'll respond to it. Will you get defensive and avoid the realities? Or accept it, learn and adapt?

The danger inherent in any institution, charities included, is that they may begin to value their own survival over achieving their stated aims. They might sweep failures under the rug. But failure is necessary for innovation. We have to be willing to get it wrong in order to find new ways of working and new responses to old problems. It's why friends and I started a 'Fail Club' in Auckland a few years back. We learned a lot of lessons through that, about the different types of failure and the importance of self-compassion.

It's easy to say "fail fast, fail early", but it's much harder to practise it, especially in a large organisation. But there's no point doing evaluation if you're not open to learning about what you could have done better.
This piece is also especially relevant in light of calls for an Evaluator-General in Australia.
Attend
 

Museum of the Moon
A seven-metre diameter spherical sculpture that features large-scale NASA imagery of the lunar surface. It’s shown at a scale of 1:500,000, which means each centimetre of the sculpture represents five kilometres of the Moon’s actual surface.
This installation fuses lunar imagery, moonlight and music created by BAFTA and Ivor Novello Award winning composer, Dan Jones. Museum of the Moon is created by UK artist Luke Jerram.
Every day except Christmas, Melbourne
Event details (free with Scienceworks entry)

One Square Metre
A single square metre of space has an almost infinite number of stories that go with it. One square metre is a participatory panel discussion exploring the diverse ways in which a city can be framed experienced and understood. An investigation of the city and the overlapping social, environmental and economic narratives that make it up. How many stories can one square metre of space hold?
January 6 2019, Melbourne
Event details (free event)

||Reflections|| ritual by Lisa Greenaway
 A spatial sound experience that responds to and echoes its location. Sound artist Lisa Greenaway draws on recordings of the natural and urban rhythms and music of the Queen Victoria Gardens, composing in collaboration with the environment to create a synergistic, hyper-real experience of place and space.
Every morning and evening until February 3, Melbourne
Event details (free event)

Cup of tea and a book
Though technically available all year round, this event is at its best on a lazy Boxing Day.
Every day, Australia-wide
Event details (free event)

Happy holidays, everyone.

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papergiant.net

We are a strategic design consultancy that helps organisations understand and solve complex problems.

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hello@papergiant.net

 

Paper Giant acknowledges the Wurundjeri people of the Kulin nation as the traditional owners of the lands on which we live and work. We recognise that sovereignty over the land was never ceded, and pay respects to elders past, present and emerging.
 
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