oneVCH COVID-19 Bulletin
September 10, 2020
The bulletins will be distributed on Mondays and ThursdaysPast bulletins are available on the COVID-19 section of our VCH staff intranet.
If you receive a media inquiry or see media at any of our locations, please contact our Public Affairs team. Our media line is 604-202-2012 or email
  • There were 139 new cases of COVID-19 in B.C. today.
  • Total of 6,830 cases in the province 
    • Vancouver Coastal Health: 2,343
    • Fraser: 3,551
    • Interior Health: 462
    • Vancouver Island: 187
    • Northern Health: 203
    • 84 people who are from outside of Canada, but currently in B.C.
  • 42 hospitalized 
  • 14 currently admitted to ICU
  • 5,190 have recovered
  • 213 confirmed deaths
Click here to see more updates on the BC COVID-19 Dashboard

Today is World Suicide Prevention Day


​Today, on World Suicide Prevention Day, we light a candle to show our support for suicide prevention, to remember lost loved ones and to embrace survivors of suicide.

VCH​ will be recognizing this day with a candlelight vigil tonight at 8 p.m. at the ​Joseph and Rosalie Segal and Family Health Centre. We invite all VCH staff and physicians wherever you are this evening at 8 p.m. to light a candle and take a moment to mark this day.  

Click here to read the full VCH News story and learn about available supports.
Q&A: Back to school 

Q: If a child develops symptoms and their assessment comes back negative for COVID-19, are they still required to stay home for 10 days? Or can they return to school?

A: If they have another medical diagnosis or COVID-19 has been excluded, that child can return to school. There is no expectation that children will stay home for 10 days, as long as they do not have COVID-19 and are well enough to attend school.

Q: What kind of cleaning protocols have schools put in place?

A: There are comprehensive cleaning plans in place. All high-touch surfaces will be cleaned twice a day. Similar to a hospital, if there is a case within a school, there will be an additional layer of cleaning involved.
Congratulations to our high five contest winners from Powell River MHSU!

As part of VCH's high five contest, a high-fiver and their recipient will be selected each week to win a $25 gift card for helping to spread joy across the organization. This week we are shining the spotlight on Melanie Johnson and Moira Fisher, who work together at Mental Health and Substance Use in Powell River. Melanie sent Moira a high five for handling large volumes of referrals with professionalism, hard work and care!  

Read the full story here on VCH News.
Help us shape the Diversity, Equity and Inclusion (DEI) Listening and Learning Series

Missed yesterday's DEI Listening & Learning kick-off Q&A session? You can watch it anytime here! Please click on this link to access the recording and learn more about how we are working together to advance DEI at VCH:


On September 23, we will begin our four part listening and learning series to provide a virtual forum for open dialogue to share common language and begin to address racism as it is experienced at VCH. To help inform our planning, we want to hear from you! We invite you to complete a brief, anonymous questionnaire to provide input on shaping the DEI Listening and Learning Series:

TAKE THE QUESTIONNAIRE NOW. It will remain open until end of day Friday, September 18.
Calendar invites have been sent for the four part learning series - we hope you will join us!

For more information about the listening and learning series, please visit the Diversity, Equity and Inclusion web page. If you have any questions, please email

Read the DEI communication from September 1
MySchedule training for 2021 annual vacation selection now available  

Employee and manager/delegate MySchedule online training opportunities are now available in LearningHub. Virtual training sessions have already started so make sure you register now! 
  • Employee Training:
    Course Name: VCH 2021 MySchedule Annual Vacation Selection: Employee Training
    Course ID: 23863
  • Manager/Delegate Training:
    Course name: VCH 2021 MySchedule Annual Vacation Selection: Manager/Delegate Training
    Course ID: 23862
This year, there will be no in-class training due to COVID-19 physical distancing recommendations.
Questions about annual vacation selection?
More information can be found on the intranet. You can also connect with your Portfolio Clerk.
VCH medical staff communications strategy focus groups 

We invite your input and feedback on the proposed medical staff engagement & communications strategy, which outlines the approach by which communications with VCH medical staff (physicians, midwives, nurse practitioners, and dentists) will be conducted, the goals and objectives, as well as potential communications channels & their subsequent evaluation.
  • Focus groups will consist of 45 minute Zoom meetings
  • The draft VCH Communication strategy will be shared prior to the meeting
  • Focus groups will be conducted the week of September 14 at the following times:
    • Sept 15, 4 to 4:45 p.m
    • Sept 16, 8 to 8:45 a.m.
    • Sept 17, 10 to 10:45 a.m.
A SkipTheDishes meal voucher will be provided in advance to all focus group participants. Please contact for more information or to register by September 14.
Attention women physicians: Another opportunity to share your COVID-19 pandemic experiences 

With the success of the last set of focus groups, the VCH Diversity, Equity and Inclusion Committee would like to offer women physicians another opportunity to share your experiences during the pandemic and particularly how you believe these have differed from those of your male colleagues.  Share the impact of COVID-19 on your life during one of two Zoom sessions – please choose a date that works best for you.

These sessions are open to self-identifying women, including trans- and non-binary women.
  • September 21, from 7 to 8:30 p.m.: Register here.
  • September 29, from 7 to 8:30 p.m.: Register here.
Please RSVP by September 18 at
Regional COVID-19 education impact survey

In March 2020, a Regional COVID-19 Education Working Group was created to ensure the development of a regional standardized, evidence-based approach to COVID-19 education at VCH, focusing on the following areas: Acute, Community, Ambulatory and Long Term Care.
As of July 29, more than 17,000 staff have been reached with COVID-19 Education, through the following methods:
1. Face-to-face: In-person education provided by someone from the Department of Quality and Patient Safety, Infection Prevention and Control, Professional Practice and /or Site, Unit or Care Home Educators and Leadership.
2. Train-the-trainer: Virtual and in-person education provided at Paetzold Auditorium by Infection Prevention and Control (IPAC) team.
3. Online-Education: Online modules dedicated to COVID-19 in the Learning HUB Platform and Online education in specific practice areas.
4. Coffee Chat with IPAC: Weekly virtual sessions through WebEx platform provided by IPAC Practitioners and Physicians, and the recorded YouTube Sessions on the IPAC Website.
The COVID-19 Regional Clinical Education Working Group is evaluating the impact and effectiveness of the COVID-19 education session(s) via an online survey. Your feedback is very important and will help the Working Group identify the most effective education methods, make improvements and address educational gaps.
Please find the online survey in the following link:
The survey will be available until September 15, 2020 and your responses will remain completely anonymous.
If you have any questions, please contact Arianna Cruz (

The beginning and end of wisdom

I just finished reading a book on enlightenment, titled Embracing Heaven and Earth, by Buddhist teacher and author Andrew Cohen. This has led me to once again meditate upon a theme that I wrote of in April. That theme is the relationship of knowledge to uncertainty.

We all want to know things. Generally, that is a good quality about human beings, but it can be taken too far. For example, many of us would like to know the future, or at least we think we would like to know the future. However, if we really could see what is to come, we might later wish we had not been granted such knowledge. For even if the future was predicted to be bright, knowing everything before it was to happen might just suck the excitement out of life. On the other hand, if the future looked bad, we might get stuck anxiously waiting for those things to happen. Better to live in the moment, acknowledging the unknown and our need to surrender to it.

Neither is this need to accept the unknown only about the future. Just about everything you can think of looks differently, depending upon what level or perspective you see it from. Therefore, the greatest error is to think you know all that there is worth knowing about something or someone. This is just as true with respect to spiritual knowledge, as it is about any other area. Writing of spiritual knowledge, Andrew Cohen says the following:

"The greatest peril for those who seek enlightenment, is not leaving room inside themselves for what they do not know. And the greatest peril for those who are already enlightened, is making the very same mistake. Indeed, the often confusing result of deep spiritual experiences, lies in their potential to bestow a powerful knowing or strong conviction, that is unsupported by a deep continuous surrender to the unknown."

The above is true regardless of which religion one follows and just as true for atheists. For me, the whole thing is succinctly well expressed in the words of renowned 20th century Methodist minister Ralph W. Sockman. Some of you may remember me quoting him in April: "The larger the island of knowledge the longer the shoreline of wonder."

So let us enter the unknowns of this fall season with the humility of true wisdom. One that accepts how we cannot know everything, and that we do not need to know everything in order to carry on effectively. This keeps us from fretting needlessly over what we don't know, while freeing us to apply what we do know. This attitude of mind also helps us to maintain a healthy curiosity that leads to greater knowledge because we realize there is much we have yet to learn. It may seem ironic, but those who truly know the most, are the most humble about what they have yet to learn. This is true of the best managers, the best frontline workers, the best support staff, the best doctors, the best executives and all others who model excellence. Let us therefore seek greater knowledge, knowing that it will always lead to a greater realization of what we do not yet fully understand. Certainly this seems to fit, as one of the great lessons relevant to managing COVID-19.

Written by Doug Longstaffe, Profession Leader, Spiritual Care & Multifaith Services
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