oneVCH COVID-19 Bulletin
September 3, 2020
The bulletins will be distributed on Mondays and ThursdaysPast bulletins are available on the COVID-19 section of our VCH staff intranet.
If you receive a media inquiry or see media at any of our locations, please contact our Public Affairs team. Our media line is 604-202-2012 or email
  • There were 89 new cases of COVID-19 in B.C. today.
  • Total of 6,041 cases in the province 
    • Vancouver Coastal Health: 2,012
    • Fraser: 3,155
    • Interior Health: 450
    • Vancouver Island: 178
    • Northern Health: 167
    • 79 people who are from outside of Canada, but currently in B.C.
  • 34 hospitalized 
  • 11 currently admitted to ICU
  • 4,644 have fully recovered
  • 210 confirmed deaths
Click here to see more updates on the BC COVID-19 Dashboard

Missed today's virtual town hall? Watch it here! 

To watch the virtual town hall recording, please click on the link below:
Q&A: Back to school 

Q: Will I get paid if I have to stay home with my sick child or if we're waiting for my child's COVID-19 test results? 

A: If you are required to remain at home, under the collective agreements, we have special leave provisions. One of these does provide for payment for two days (depending on the collective agreement), where the staff member is required to remain at home due to a domestic or household emergency. 

In addition, if the staff member is required to remain at home under the direction of public health in order to be in isolation, then you will be paid sick time if you have symptoms. If you are asymptomatic, you will be paid as general paid leave.
Join our VCH engagement session on Diversity, Equity & Inclusion

Join us at the first Diversity, Equity & Inclusion engagement session on September 9 to ask any question you might have on our 10 foundational actions and learn more about this important initiative. You can submit question​s in advance with this survey form (open until September 7 at midnight).

On September 23, we will begin our listeningand learning series to provide a virtual forum for open dialogue to share common language and begin to address racism as it is experienced at VCH. Calendar invites have been sent for this five part series. For those unable to attend, key learnings and an FAQ from the session will be shared with all staff afterwards.​We look forward to working together on this important initiative!

For more information, please visit the Diversity, Equity and Inclusion webpage. If you have any questions, please email

Read the communication from September 1
New Zoom support line for patients and clients

Beginning September 1, patients or clients invited to virtual visits via Zoom will be able to contact a new support desk for support and troubleshooting. The Citizen Support Desk is available from Monday to Friday from 7 a.m. to 5 p.m. and can be reached toll-free at 1-844-442-4433.

For any questions about this or any other virtual health initiative, please contact or visit

Regional COVID-19 education impact survey

In March 2020, a Regional COVID-19 Education Working Group was created to ensure the development of a regional standardized, evidence-based approach to COVID-19 education at VCH, focusing on the following areas: Acute, Community, Ambulatory and Long Term Care.
As of July 29, more than 17,000 staff have been reached with COVID-19 Education, through the following methods:
1. Face-to-face: In-person education provided by someone from the Department of Quality and Patient Safety, Infection Prevention and Control, Professional Practice and /or Site, Unit or Care Home Educators and Leadership.
2. Train-the-trainer: Virtual and in-person education provided at Paetzold Auditorium by Infection Prevention and Control (IPAC) team.
3. Online-Education: Online modules dedicated to COVID-19 in the Learning HUB Platform and Online education in specific practice areas.
4. Coffee Chat with IPAC: Weekly virtual sessions through WebEx platform provided by IPAC Practitioners and Physicians, and the recorded YouTube Sessions on the IPAC Website.
The COVID-19 Regional Clinical Education Working Group is evaluating the impact and effectiveness of the COVID-19 education session(s) via an online survey. Your feedback is very important and will help the Working Group identify the most effective education methods, make improvements and address educational gaps.
Please find the online survey in the following link:
The survey will be available until September 15, 2020 and your responses will remain completely anonymous.
If you have any questions, please contact Arianna Cruz (

At the edge of here and beyond

I just got back from a trip to the island. The Butchart Gardens were especially spellbinding this month, and the beaches at Tofino blew me away once again. As soon as I walked onto that expanse of vast sand, open-ocean and big sky, I felt a sense of enchantment come over me and an expression of awe appeared on my face. It was a little like what we all feel as children at so many things in nature.

However, the size of vast open space provides me with a distinctly different sense than the kind of awe that I experience from wonders of a smaller size, like those found in a flower garden. For me, the felt sense of open expanse is one of being "taken up"
not quite transported, but feeling on the edge of being taken beyond myself. I said at the time to our friends on the beach that this would be a good place to die. I truly could see myself lying there in a lawn chair and drifting over to the other side most readily when the time comes. For me, such beaches are like what the Irish call thin places, which makes them an ideal location for crossing over.

This felt sense of being taken up and out of oneself seems to bypass active cognition and even what we normally think of as emotional processes. It is certainly a more primordial sense than a feeling of joy or happiness and yet it is deeper than simple physical pleasure. Perhaps it is akin to a state of bliss. As someone who thinks and feels his way through much of life, it is incredibly freeing to be transported out of both my feelings and thoughts so instantly. Although I reflect upon such moments later, as I am doing now, in the actual moment on the beach, I am in a state of just being. Many of us consider such moments as spiritual experiences. I suppose such events could be classified as a form of thrill, but a thrill of a certain quality
unlike the thrill of a roller coaster, but sharing with the roller coaster ride a sense of the thin separation of life from death. One could call it a feeling of existential transcendence, but that sounds way too academic for something that is simply an experience of the moment.

So often we consider our spiritual experience in terms of thoughts or emotions
most especially in terms of how thoughts and emotions meet to form such feelings as joy, or love or grief or longing, etc. This is the realm where many religious writings focus, and it is where much of real spiritual life takes place. Yet we also seem to really benefit from the direct felt sense of thin places, especially the sense of being taken up when encountering the power of something literally much bigger than ourselves – something natural yet seemingly supernatural. At such moments, we sense we are neither here nor beyond, but at the edge of both. It is thrilling and comforting, all at the same time.

The renowned philosopher and psychotherapist Eugene Gendlin wrote about felt senses of many kinds, considering them to be central to mental health. As we necessarily think and feel our way into the uncertainty of autumn 2020, may we find both comfort and inspiration in his words:

“Experience is a myriad richness. We think more than we can say. We feel more than we can think. We live more than we can feel. And there is much more still."

Written by Doug Longstaffe, Profession Leader, Spiritual Care & Multifaith Services
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