oneVCH COVID-19 Bulletin
May 19, 2020
Bulletins are also available on the COVID-19 section of our VCH staff intranet.
  • On May 19, the Ministry of Health confirmed 2 new cases of COVID-19 in B.C. for a total of 2,446 cases in the province. 
  • Of these cases, 1,975 have fully recovered.
  • The total number of confirmed deaths is 146.
  • Vancouver Coastal Health had 883 cases.
Click here to see the BC COVID-19 Dashboard
If you receive a media inquiry or see media at any of our locations, please contact our Public Affairs team. Our media line is 604-202-2012 or email
Join us for a virtual town hall this Thursday, May 21!

You are invited to participate in a virtual town hall this Thursday, May 21 from 11 a.m. to 12 p.m.

The theme of this week’s town hall is Restarting Services. Following the presentation, panelists will answer your questions via Mentimeter.
To join the virtual town hall, please click on the link below:

  • Darcia Pope, Vice President & Chief Transformation Officer
  • Michelle de Moor, Executive Director, Vancouver Acute
  • Allison Muniak, Executive Director, Quality & Patient Safety
  • Dr. Mark Lysyshyn, Deputy Chief Medical Health Officer
  • Andrea Bisaillon, Regional Operations Director for Surgical Services
  • Dr. Chad Kim Sing, Associate Vice President, Medicine, Quality, & Safety
VCH Virtual Medical Staff Forum: Friday, May 22 from 12:30–1:30 p.m.

Patient and client services are restarting at VCH. Are you curious to know what recovery planning will look like in your area?

The next medical staff forum (for medical staff only) will take place on Friday, May 22 from 12:30-13:30 p.m.

Topic: Recovery/Restart

  • Dr. Patty Daly, Dr. Titus Wong, Dr. Chad Kim Sing, Dr. Ross Brown, Vivian Eliopoulos, Dr. Dean Chittock
Submit questions in advance on Slack or email

Register here:
Squamish using virtual care to bridge gaps during COVID-19

While the COVID-19 pandemic has brought about many challenges, it has also brought tremendous opportunity to take a look at our current practices and see how they can be done differently. With physical distancing requirements and visitation restrictions at our acute sites, Squamish General Hospital (SGH) decided to look at incorporating virtual health tools in their Emergency Department (ED), in-patient units and ambulatory care clinics to bridge gaps created during this public-health emergency.

Anna Hill, Manager of Acute Services at SGH, says virtual-health tools have given their teams in the ED and on inpatient units the ability to move patients faster through the system, bridge discharge planning in a more meaningful way, and connect patients with both their care teams and family.

“Using tablets to do virtual visits between patients and physicians, physicians and physicians, and patients and families has really helped in providing better transitions, as well as care and discharge planning," Anna says. “We've been able to bring multidisciplinary teams together to consult and collaborate on care plans all the while maintaining physical distance and reducing risk of exposure to our clinicians and physicians."

Read the full story here.

Password required for all new and recurring Zoom meetings

Beginning May 26, a password will be required for all new and recurring Zoom meetings. Meetings and webinars booked before May 26, will not require a password.

What you need to do
If you have set up recurring meetings or webinars, you will need to edit the meeting to include a password before May 26. This will ensure minimal disruptions to your meetings. Setting up a meeting password requires:
  • Editing your existing meetings to include a password
  • Informing your meeting participants of the password
To set up a password for your upcoming or recurring meeting refer to the Setting Passwords User Guide.

Support and resources
User guides have been updated with instructions on how to set meeting and webinar passwords. For the most current information and security tips for staff and physicians, please visit:
A user guide for patients and clients that outlines how to join a meeting by computer or mobile device can also be found on the VCH website.
Starting today, we will regularly feature common questions frequently asked by staff and medical staff. Topics will vary.

Q&A: Patients and clients

What information are patient/clients provided before arriving at the hospital?
  • Patients/clients should receive a pre-admission package that includes instructions regarding self-assessment for COVID-19. The self-assessment tool is available on the BC Centre for Disease Control (BCCDC) website: Please advise patients to follow the recommendations from the self-assessment.
  • At the time of booking or in advance of an appointment, staff should call patients/clients to inform them of recommended Public Health guidelines. For more information, please visit or the IPAC website at
  • Patients/clients should be reminded to notify staff of any changes in their health prior to coming to hospital or clinic.
  • Patients/clients should be reminded that they will undergo another screening assessment when they arrive at the hospital or clinic.
  • Patients/clients should be notified that all procedures are subject to the discretion of the most responsible care giver and may be cancelled at any point. 
How are patients being screened before entering facilities?
  • Greeters and security staff at facility entrances will ensure that everyone who enters the hospital is given a quick COVID-19 assessment, sanitizes their hands and has taken appropriate measures to prevent the spread of the virus.
  • Patients/clients with visible cold or flu-like symptoms will be asked to wear a surgical/procedure mask immediately and perform hand hygiene.
RPACE Quarterly Webinar Series: Sign up for the first session now!

The COVID-19 pandemic has re-emphasized the importance of planning for future care needs and has reminded everyone that their health can change suddenly. In these unique times, it is particularly helpful for families and care teams to be aware of a person’s values and wishes.

The Regional Palliative Approach to Care Education (RPACE) team invites staff and physicians from Richmond, Vancouver and Coastal to join us on May 26th for our webinar, Serious Illness Conversations in the time of COVID-19. We will be discussing ways in which staff and physicians can improve their skills around goals of care conversations in the context of COVID-19. Conversation guides can assist clinicians in exploring patients’ priorities, wishes and illness understanding and in communicating with patients around the team’s prognostic concerns. 

This webinar will launch the RPACE Quarterly Webinar Series, where we will be featuring education, resources and stories from the field to empower a culture shift towards earlier, more frequent conversations with individuals with a serious illness.

We will also share a preview of future webinar topics for those who wish to be a part of an ongoing VCH Community of Practice. This opportunity is open to all members of acute, community and long-term care via Zoom video conferencing.

There are two sessions are available on Tuesday May 26: 12:00-1:00 p.m.,  OR  1:00-2:00 p.m. Staff and physicians can register for the session via the Learning Hub link here:

A zoom link will be provided to registered attendees closer to the webinar date.
Coffee break with IPAC

Our ongoing series of coffee breaks with Infection Prevention and Control continues on Wednesday, May 20 from 2:30-3 p.m. This week infection prevention and control experts will be covering the do's and don’ts of donning and doffing, along with a live Q&A via Menti.

Tune in Wednesday at 2:30 p.m. using the following link: If prompted for a password, enter 1234. Please stick around until the end of the Q&A to fill out a quick evaluation and tell us what you’d like to see as a future topic.

Unable to join live? The presentation will be uploaded to the IPAC site following the event, and questions we couldn’t get to will be answered. Recordings of previous sessions focusing on PPE, testing, and AGMPs can be found there too, under Coffee with Infection Control.
[VIDEO] High school baseball team thanks VCH health-care workers

The UBC Thunder 16U PBL Highschool Baseball team created this moving video to thank all health care works for their efforts during the pandemic. 

Watch the video here.

Coping with COVID-19 webinar: Yoga for calm, stability and ease

Join us tomorrow for 20 minutes of easy yoga and stretching that can be done in less than six feet of space – no mat required! Yoga for Calm, Stability and Ease is a short session that includes a few body-based tools you might want to incorporate into your day, to help your body and mind move more easily from stress and overwhelm to stability, calm and ease.
Three-minute tools:

  • Breathing exercise w/ movement (before you go into yet another Zoom meeting!)
  • Stability poses for when you are starting to feel overwhelmed
  • Powerful “Voo” practice as an alternative to meditation

Date/Time: Wednesday May 20 at noon
Registration: please email for your GoToMeeting invite.

For suggestions or feedback on Caring for our Community & Caring for Ourselves, please contact the People+Culture team at

To contact Employee Wellness/EFAP, please visit or email us at To get started with one of our services, please fill out this form.
Truth: The first casualty 

Truth is a hotly debated topic – especially these days. It is helpful to note that people speak of two kinds of truth even though they may not recognize it. There is objective truth and there is subjective truth. Both are important and valid in their own way, however, huge problems can result when we get the two confused.

Objective truth is the kind that we are supposed to be able to agree upon based upon common standards like those of science, jurisprudence or what is sometimes referred to as common sense. Objective truth cannot be obtained when the facts are false. Something may sound objectively true but be based upon false facts and therefore be untrue. Therefore persons seeking objective truth need to agree upon what the facts are before they can agree on anything.

Subjective truth however, is not something that needs to rely upon commonly accepted facts. Subjective truth has more to do with that which feels right to us – that which is in accord with our own values and identity. Subjective truth begins with our thoughts and feelings, whereas objective truth should begin with the facts. Although spirituality and religion is not against objective truth and at times even makes strong claims to it, more often it teaches subjective truth.

So, persons who see themselves as spiritual can usually resonate with the actor Konstantin Stanislavsky when he said: What is important to me is not the truth outside myself, but the truth within myself. Likewise they can agree with the existentialist author Herman Hesse who said the truth is lived not taught. But hopefully persons who think of themselves as spiritual can also agree with Abraham Lincoln who showed he could coin a phrase as well as any, when he said How many legs does a dog have if you call the tail a leg? Four; calling a tail a leg doesn't make it a leg!

Distinguishing between the two types of truth is very important to keep in mind during the pandemic because confusion between the two can lead to a lot of misplaced passion and people talking past one another. For example, it is one thing for the public to argue about the facts that are relevant to the application of infectious control rules and when it is safe to lessen controls. It is however quite another thing to debate infectious control issues when we think we are debating the facts but we are actually debating the subjective truths of our values system. Neither the desire to protect our collective health, nor the love of individual freedom makes anything objectively true.

When we honour the subjective truth in each of us while distinguishing it from objective truth, then real dialogue becomes possible. When we do not do this we at best go in circles. At worst, we attack one another. It has been said that the first casualty in war is the truth. Let us remember that we should be fighting the virus and not one another. It’s easy to forget. We all want good health and we all want freedom.

Come let us reason together. Isaiah 1:18 – The Hebrew Scriptures

Written by Doug Longstaffe, Profession Leader, Spiritual Care & Multifaith Services
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